Process Optimization
Work smarter, not just faster. Participants analyse and map processes, find bottlenecks and redundancies, apply Lean, Six Sigma and VSM, use data and KPIs, explore automation and digital tools, and lead the change needed to make improvements last.
At a glance
- 5 days
Who it's for
- Process improvement professionals & operations managers
- Team leaders
- Quality managers & Six Sigma practitioners
- Business owners
Learning objectives
- Understand process optimisation fundamentals
- Find bottlenecks, redundancies and waste
- Apply Lean, Six Sigma and VSM
- Use data and KPIs to improve productivity and quality
- Apply automation and digital tools
- Build a continuous-improvement culture
Detailed content
- Why it matters
- Efficiency, cost & customer satisfaction
- Lean, Six Sigma, TQM frameworks
- Flowcharts, SIPOC, VSM
- Bottlenecks & non-value-added activity
- Process KPIs
- Lean flow
- Six Sigma variation reduction
- PDCA
- Automation & digital tools
- Overcoming resistance
- Case studies
- Sustainment roadmap
- Mapping & problem-solving simulations
- Industry discussions
- Action planning
Day-by-day agenda
A typical schedule. In-company versions are tailored to your processes, data and timing.
- Introduction to Process Optimisation
- Analysing & Mapping Processes
- Improvement Techniques
- Change Management & Implementation
- Practical Application
- Case study, action plans and course assessment
Practice, tools and assessment
Hands-on practice
- Leadership-style self-assessment and 360° reflection
- Role plays: feedback, delegation and difficult conversations
- Personal leadership action plan with 30-60-90-day goals
- Solve allocation and scheduling problems with Excel Solver
Tools and templates you keep
- Feedback (SBI) and coaching (GROW) guides
- Delegation matrix and team charter
- Solver model templates
- Course workbook and slide handouts
How learning is assessed
- Pre- and post-course knowledge check
- Assessment of practical exercises by the trainer
- Action plan reviewed at the end of the course
Built on these standards and bodies of knowledge
- Situational Leadership; Kotter's 8-step change model
- CMI / ILM management standards
- INFORMS analytics body of knowledge
How it is delivered
- Public courses in Cairo, in-company programs and live online training
- Practical exercises, case studies and examples from your sector
- Can also run as Train & Stay in Sharm El Sheikh, Hurghada or Cairo
Part of these career paths
Frequently asked questions
How long is Process Optimization?
The program runs 5 days. In-company versions can be adapted to your needs.
Is the course taught in Arabic or English?
Sessions are usually delivered in Arabic with English technical terms and materials. Full English delivery is available for in-company groups.
Can you run it inside our company?
Yes. In-company programs use exercises built on your own processes. Tell us the group size and preferred timing and we will send a proposal.
Will I receive a certificate?
Participants who complete the program and its assessment receive a certificate from The Excellence Center, which can be verified online.
More programs in this field
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- Business Process Mapping2 days
- Business Process Optimization using Lean & BPR4 days
- Continuous Improvement & Performance Management5 days
- ERP Transformation Champion Program (Top Management)2 days
- ERP Transformation Enabler Program (Process Owners)5 days
- Process Excellence5 days
- Process Mining – Professional Course5 days
- ABPMP CBPP – Business Process Professional (Exam Preparation)New
Get dates, fees and the full outline.
Tell us whether you are joining as an individual or planning a program for your team.