ERP Transformation Enabler Program (Process Owners)
Prepare process owners and key users for ERP. Participants define, map and improve processes, remove waste, write SOPs, set SLAs and metrics, design authority matrices and information flows, and measure performance with KPIs and a balanced scorecard.
At a glance
- 5 days
- 7 days · With implementation coaching
Who it's for
- Process owners
- Departmental key users
- ERP project team members
Learning objectives
- Define, map, improve and control processes ready for ERP
- Remove waste and non-value-added steps
- Write SOPs and set SLAs and process metrics
- Design authority matrix, material and information flows
- Measure performance with KPIs and balanced scorecard
- Resolve process conflicts and manage change
Detailed content
- World-class excellence organisation
- ERP cycles
- Lean basics & Lean enterprise
- Motivation, team formation & change management
- Framework for process-based management
- Business processes & workflows
- Process governance
- Processes & business systems
- Layering processes
- Service level agreements
- Business process improvement
- Basic problem-solving tools
- Value analysis
- Idea management; selection & prioritisation matrix
- Reward & recognition
- SOPs & documentation
- Authority matrix
- Material & information flow
- Integrated organisation
- Process metrics
- Performance measures & balanced scorecard
- Process mapping in Visio/iGrafx
- Templates & implementation coaching
Day-by-day agenda
A typical schedule. In-company versions are tailored to your processes, data and timing.
- Foundations
- Process Management
- Process Improvement
- Process Documentation & Control
- Case Study & Implementation
- Case study, action plans and course assessment
Practice, tools and assessment
Hands-on practice
- Capacity and line-balancing exercise with takt time
- Time study of a real operation and standard-time calculation
- Master production schedule and MRP run on a case
- Case studies from Egyptian and Gulf organizations
Tools and templates you keep
- Capacity planning and line-balancing workbook
- Time-study sheet with allowances
- Course workbook and slide handouts
- Templates and checklists used in the exercises
How learning is assessed
- Pre- and post-course knowledge check
- Assessment of practical exercises by the trainer
- Action plan reviewed at the end of the course
Built on these standards and bodies of knowledge
- ASCM CPIM Body of Knowledge
- ILO Introduction to Work Study
How it is delivered
- Public courses in Cairo, in-company programs and live online training
- Practical exercises, case studies and examples from your sector
- Can also run as Train & Stay in Sharm El Sheikh, Hurghada or Cairo
Part of these career paths
- Data Analytics & Digital Tools · Leader
Frequently asked questions
How long is ERP Transformation Enabler Program (Process Owners)?
The program runs 5 days; other formats: 7 days. In-company versions can be adapted to your needs.
Is the course taught in Arabic or English?
Sessions are usually delivered in Arabic with English technical terms and materials. Full English delivery is available for in-company groups.
Can you run it inside our company?
Yes. In-company programs use exercises built on your own processes. Tell us the group size and preferred timing and we will send a proposal.
Will I receive a certificate?
Participants who complete the program and its assessment receive a certificate from The Excellence Center, which can be verified online.
More programs in this field
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- Business Process Mapping2 days
- Business Process Optimization using Lean & BPR4 days
- Continuous Improvement & Performance Management5 days
- ERP Transformation Champion Program (Top Management)2 days
- Process Excellence5 days
- Process Mining – Professional Course5 days
- Process Optimization5 days
- ABPMP CBPP – Business Process Professional (Exam Preparation)New
Get dates, fees and the full outline.
Tell us whether you are joining as an individual or planning a program for your team.