ASQ CMQ/OE – Certified Manager of Quality / Organizational Excellence (Exam Preparation)
A complete preparation programme for the ASQ CMQ/OE exam and for the quality-leader role it represents. It covers every part of the Body of Knowledge – leadership, strategic planning, management elements, quality tools, customer focus, supply chain and training – with practice questions and exam strategy.
At a glance
- 20 days · Corporate
- 9 months · Part-time, Saturday evenings
Who it's for
- Quality managers & directors
- Excellence and continuous-improvement leaders
- Candidates for ASQ CMQ/OE (10 years' experience, 5 in decision-making roles; degree waivers apply)
Learning objectives
- Lead organisations, teams and change
- Develop and deploy strategic plans
- Apply management elements: HR, finance, risk, knowledge & project management
- Run quality systems and apply excellence models
- Use quality tools, process management, Lean, TOC and metrics
- Build customer-focused organisations and manage suppliers
- Plan and evaluate training
- Prepare for the CMQ/OE exam
Detailed content
- Organisational structures
- Roles of leaders & managers
- Change management & culture
- Leadership techniques & negotiation
- Teams: types, stages, performance
- ASQ Code of Ethics
- Strategic planning models; mission, vision, values
- SWOT, risk, market forces (Porter), stakeholders, technology (Quality 4.0), legal factors, internal capability
- Tactical plans, resource allocation, performance measurement, quality in deployment
- Management principles, theories & styles
- Interdependence of functions; HR, financial, risk & knowledge management
- Communication skills incl. global & virtual
- Project management & tools (WBS, CPM, PERT, Gantt)
- Quality system: mission, policy, planning, effectiveness
- Quality standards (ISO 9000 family), excellence models (EFQM, Baldrige), TQM, benchmarking
- Quality gurus: Shewhart, Deming, Juran, Crosby, Feigenbaum, Ishikawa
- 7 classic tools; 7 management & planning tools
- Process improvement: RCA, Kepner-Tregoe, PDCA, DMAIC, FMEA
- Innovation & creativity tools; DFSS
- Cost of quality
- Process management, Lean tools, TOC
- Measurement: statistics, sampling, MSA, trends, variation, capability, reliability terms
- Internal & external customers, segmentation
- Qualitative assessment
- QFD & VOC
- Satisfaction & loyalty, customer value analysis
- Service principles & multiple customers
- Supplier selection, risk, communication
- Supplier performance & improvement
- Certification & partnerships
- Supplier logistics & material acceptance
- Training plans & needs analysis
- Materials, development & delivery
- Training effectiveness (e.g. Kirkpatrick)
- Practice questions & mock exam
Practice, tools and assessment
Hands-on practice
- Supply-chain mapping of one product family
- ABC/XYZ inventory analysis and safety-stock calculation
- Supplier evaluation and negotiation role play
- Build a strategy map and balanced scorecard for your unit
Tools and templates you keep
- Inventory policy and safety-stock calculator (Excel)
- Supplier scorecard template
- S&OP meeting pack
- Strategy map and BSC template
How learning is assessed
- Diagnostic test on day one to focus study time
- Chapter quizzes and a full timed mock exam in the official format
- Personal study plan until your exam date
Built on these standards and bodies of knowledge
- ASCM (APICS) CPIM / CSCP Body of Knowledge
- SCOR Digital Standard
- CIPS procurement framework
Certificate
Excellence Center Certificate of Completion (exam preparation). CREDENTIAL EXAM The ASQ CMQ/OE credential is awarded by ASQ (American Society for Quality). Candidates confirm eligibility and register for the exam directly with ASQ.
The exam is set and the credential awarded by ASQ. The Excellence Center provides preparation; it does not award ASQ credentials.
This program prepares for a certificate from a body on the Saudi HRDF (Hadaf) Professional Certificates list. Saudi citizens may be able to claim a fixed reimbursement of the certificate cost from HRDF: up to two certificates per person, after passing the exam, if the certificate is on HRDF's current list and the employer did not pay for it. HRDF approves the certificate, not the training provider. Check the HRDF website before enrolling. All HRDF-listed programs · Enrol in Saudi Arabia with our partner Elm E · HRDF
How it is delivered
- Public courses in Cairo, in-company programs and live online training
- Practical exercises, case studies and examples from your sector
- Can also run as Train & Stay in Sharm El Sheikh, Hurghada or Cairo
Part of these career paths
- Quality Management · Leader
- Automotive & Manufacturing Quality · Leader
- Pharma, Medical Devices & Food Safety · Leader
Frequently asked questions
How long is ASQ CMQ/OE – Certified Manager of Quality / Organizational Excellence (Exam Preparation)?
The program runs 20 days; other formats: 9 months. In-company versions can be adapted to your needs.
Is the course taught in Arabic or English?
Sessions are usually delivered in Arabic with English technical terms and materials. Full English delivery is available for in-company groups.
Can you run it inside our company?
Yes. In-company programs use exercises built on your own processes. Tell us the group size and preferred timing and we will send a proposal.
Will I receive a certificate?
Participants who complete the program and its assessment receive a certificate from The Excellence Center, which can be verified online.
Is the course taught in Arabic or English?
Sessions are usually delivered in Arabic with English technical terms and materials. Full English delivery is available for in-company groups.
Do you issue the CMQ/OE certificate?
No. The certification exam is booked and taken with ASQ. We prepare you for it.
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Get dates, fees and the full outline.
Tell us whether you are joining as an individual or planning a program for your team.