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Business Process Improvement & Transformation

Process Mining – Professional Course

See how processes really run using system data. Participants prepare event logs, discover process models, check conformance, analyse bottlenecks and variants, connect process mining to DMAIC and VSM, and complete an end-to-end capstone with leading tools.

Nile event guests majlis — Excellence Center training

At a glance

Catalog codeI08
Duration
  • 5 days
LevelPractitioner
Program typeTechnical
LanguageEnglish / Arabic
DeliveryIn-house · Public · Online

Who it's for

  • LSS Belts, OpEx/CI teams, business/process analysts, quality managers, RPA & digital teams, ERP/BI analysts

Learning objectives

  • Prepare event logs and discover process models
  • Perform conformance checking and bottleneck analysis
  • Use process mining within DMAIC and VSM
  • Build dashboards and an implementation roadmap

Detailed content

01Introduction
  • Process mining vs BPM vs Lean; tools overview; industry cases
02Event Logs
  • Case ID, activity, timestamp, resource; traces & variants
  • Extraction from ERP/CRM/MES; cleaning; practical session
03Modelling & Discovery
  • BPMN vs Petri nets; directly-follows graphs
  • Alpha, Heuristic and Inductive miners; filtering noise; lab
04Conformance & Performance
  • Token replay; alignments; compliance breaches
  • Throughput, waiting and cycle time; resource utilisation; variant analysis
05Predictive & Operational
  • Real-time analysis; predictive alerts; SLA monitoring; link to RPA
06Process Mining in Lean Six Sigma
  • DMAIC; AS-IS to TO-BE; validating improvements; data-driven VSM
07Tools & Capstone
  • Celonis, Disco, Apromore, ProM; selection & roadmap; data governance
  • End-to-end capstone with dashboard and TO-BE proposal

Day-by-day agenda

A typical schedule. In-company versions are tailored to your processes, data and timing.

01Day 1
  • Introduction
  • Event Logs
02Day 2
  • Modelling & Discovery
03Day 3
  • Conformance & Performance
  • Predictive & Operational
04Day 4
  • Process Mining in Lean Six Sigma
05Day 5
  • Tools & Capstone
  • Case study, action plans and course assessment

Practice, tools and assessment

Hands-on practice

  • Catapult or paper-helicopter simulation run through all DMAIC phases
  • Write a project charter and SIPOC for a real process from your workplace
  • Analyse a real data set in Minitab/Excel: capability, hypothesis tests and regression
  • Waste walk (gemba) using the 8-waste checklist

Tools and templates you keep

  • Project charter and SIPOC templates
  • DMAIC tollgate checklist
  • Control plan and response plan template
  • 8-waste observation sheet

How learning is assessed

  • Pre- and post-course knowledge check
  • Assessment of practical exercises by the trainer
  • Action plan reviewed at the end of the course

Built on these standards and bodies of knowledge

  • ASQ Six Sigma Body of Knowledge
  • IASSC Lean Six Sigma Body of Knowledge
  • ISO 13053-1/-2 (Six Sigma quantitative methods)

Certificate

Excellence Center Certificate of Attendance

Verify a certificate

How it is delivered

  • Public courses in Cairo, in-company programs and live online training
  • Practical exercises, case studies and examples from your sector
  • Can also run as Train & Stay in Sharm El Sheikh, Hurghada or Cairo

Part of these career paths

FAQ

Frequently asked questions

How long is Process Mining – Professional Course?

The program runs 5 days. In-company versions can be adapted to your needs.

Is the course taught in Arabic or English?

Sessions are usually delivered in Arabic with English technical terms and materials. Full English delivery is available for in-company groups.

Can you run it inside our company?

Yes. In-company programs use exercises built on your own processes. Tell us the group size and preferred timing and we will send a proposal.

Will I receive a certificate?

Participants who complete the program and its assessment receive a certificate from The Excellence Center, which can be verified online.

Get dates, fees and the full outline.

Tell us whether you are joining as an individual or planning a program for your team.