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Operations, Quality & Safety

Operational Excellence: Lean, Lean Six Sigma & Kaizen

“Our waste, defects and delays are too high.”

Hotel Lean Six Sigma table work — Excellence Center training
How we help

Cut waste, defects and delays with Lean, Six Sigma, Kaizen and TOC — delivered with your own teams.

We find the largest losses in your operation with your team, then run structured improvement projects — Kaizen events, Lean Six Sigma DMAIC projects or full deployment — until the new way of working holds. Most of the work is done by your people, coached by our consultants, so the capability stays with you.

LeanLean Six SigmaDMAICKaizen5SVSMTheory of ConstraintsSMEDPoka-yoke
Hotel Lean Six Sigma table work — Excellence Center training

What this service covers

Signs you need this

  • Long lead times and work waiting between steps
  • Defects, rework and customer complaints
  • Improvement efforts that fade after the first few months

What you receive

  • Value stream and loss maps
  • Prioritized project portfolio with owners
  • Completed projects with verified savings
  • Control plans and a deployment roadmap

Outcomes to expect

  • Lower cost of poor quality
  • Shorter lead times and better flow
  • Internal Belts who keep improving

Our approach

  1. Diagnose: value stream and loss mapping with a baseline
  2. Select: a prioritized project portfolio tied to business goals
  3. Improve: Kaizen events and DMAIC projects with trained Belts
  4. Sustain: control plans, visual management and daily huddles
FAQ

Frequently asked questions

Should we start with Lean or with Six Sigma?

Start with the problem. Flow and waiting problems usually respond to Lean; variation and defect problems to Six Sigma. Most organizations use both, which is why we deploy Lean Six Sigma.

How long before we see results?

A Kaizen event delivers visible change in a week; a DMAIC project typically runs three to six months. A first wave of projects is usually complete within six to nine months.

Tell us what you want to improve.

Share your goal and we will reply with a practical approach — a consulting proposal, an in-company program or the dates of our next public course.