Stress Management
Manage stress and build resilience. Participants learn the nature and causes of stress, recognise early warning signs, apply coping, relaxation and mindfulness techniques, balance work and life and create a personal stress-management plan.
At a glance
- 2 days
Who it's for
- Professionals facing workplace stress & burnout
- Managers supporting their teams
- Customer service staff
- Anyone wanting more resilience
Learning objectives
- Understand the nature and causes of stress
- Recognise early signs
- Use coping strategies
- Apply relaxation and mindfulness
- Build resilience and work-life balance
- Create a personal stress management plan
Detailed content
- Definitions & misconceptions
- Acute vs chronic
- Psychological & physiological effects
- Impact on health & productivity
- Personal & workplace stressors
- Physical, emotional & behavioural symptoms
- Self-assessment
- Time management & prioritisation
- Cognitive reframing
- Sleep, nutrition & exercise
- Social support
- Breathing
- Meditation
- Mindfulness
- Progressive muscle relaxation
- Mental resilience
- Work-life balance
- Burnout
- Boundaries & self-care
- Personal strategies
- Action plan
- Role plays
Day-by-day agenda
A typical schedule. In-company versions are tailored to your processes, data and timing.
- Understanding Stress
- Triggers
- Coping Strategies
- Relaxation & Mindfulness
- Resilience & Balance
- Personal Plan
- Case study, action plans and course assessment
Practice, tools and assessment
Hands-on practice
- Build a strategy map and balanced scorecard for your unit
- Write KPI definition cards with targets and owners
- Self-assessment against an excellence model
- Practice sessions with peer and trainer feedback
Tools and templates you keep
- Strategy map and BSC template
- KPI dictionary / definition card
- X-matrix (Hoshin Kanri) template
- Self-assessment questionnaires
How learning is assessed
- Pre- and post-course knowledge check
- Assessment of practical exercises by the trainer
- Action plan reviewed at the end of the course
Built on these standards and bodies of knowledge
- Kaplan & Norton Balanced Scorecard
- EFQM Model 2025; Baldrige Excellence Framework
- Kirkpatrick evaluation model (train-the-trainer)
How it is delivered
- Public courses in Cairo, in-company programs and live online training
- Practical exercises, case studies and examples from your sector
- Can also run as Train & Stay in Sharm El Sheikh, Hurghada or Cairo
Frequently asked questions
How long is Stress Management?
The program runs 2 days. In-company versions can be adapted to your needs.
Is the course taught in Arabic or English?
Sessions are usually delivered in Arabic with English technical terms and materials. Full English delivery is available for in-company groups.
Can you run it inside our company?
Yes. In-company programs use exercises built on your own processes. Tell us the group size and preferred timing and we will send a proposal.
Will I receive a certificate?
Participants who complete the program and its assessment receive a certificate from The Excellence Center, which can be verified online.
More programs in this field
- Anger Management2 days
- Business Ethics1 day
- Communication Skills1 day
- Communication Skills for Hospital Staff2 days
- Conflict Resolution & Management1 day
- Creativity & Facilitation for Lean Leaders2 days
- Dealing with Difficult People1 day
- Effective Presentation Skills2 days
- Executive Secretary / Executive Assistant Program5 days
Get dates, fees and the full outline.
Tell us whether you are joining as an individual or planning a program for your team.