Sharpening Your Emotional Intelligence
Sharpen your emotional intelligence. Participants learn what EI is and why it matters at work, assess their own EQ using an established model, and practise developing self-awareness, self-management, social awareness and relationship skills.
At a glance
- 1 day
Who it's for
- Employees, team leaders and managers
Learning objectives
- Understand emotional intelligence and its importance
- Identify the areas of EQ using an EQ model
- Gain self-insight through self-assessment
- Develop EQ for better self- and social awareness and results
Detailed content
- Why be emotionally intelligent
- Research findings
- The EI matrix
- Views about EQ
- EQ self-assessment
- The 90/10 principle
- Linking EI to performance
- How the brain handles emotions
- Four key EI skills
- Recognising your own emotions
- Tips for developing EQ
Day-by-day agenda
A typical schedule. In-company versions are tailored to your processes, data and timing.
- EI in the Workplace
- Personal Insight
- Developing EI
- Case study, action plans and course assessment
Practice, tools and assessment
Hands-on practice
- Practice sessions with peer and trainer feedback
- Recorded presentation or role play with improvement plan
- Personal assessment (e.g. style, EQ or time log) and action plan
- Case studies from Egyptian and Gulf organizations
Tools and templates you keep
- Self-assessment questionnaires
- Personal action-plan template
- Checklists and job aids for daily use
- Course workbook and slide handouts
How learning is assessed
- Pre- and post-course knowledge check
- Assessment of practical exercises by the trainer
- Action plan reviewed at the end of the course
Built on these standards and bodies of knowledge
- Kirkpatrick evaluation model (train-the-trainer)
- Goleman emotional-intelligence model
How it is delivered
- Public courses in Cairo, in-company programs and live online training
- Practical exercises, case studies and examples from your sector
- Can also run as Train & Stay in Sharm El Sheikh, Hurghada or Cairo
Frequently asked questions
How long is Sharpening Your Emotional Intelligence?
The program runs 1 day. In-company versions can be adapted to your needs.
Is the course taught in Arabic or English?
Sessions are usually delivered in Arabic with English technical terms and materials. Full English delivery is available for in-company groups.
Can you run it inside our company?
Yes. In-company programs use exercises built on your own processes. Tell us the group size and preferred timing and we will send a proposal.
Will I receive a certificate?
Participants who complete the program and its assessment receive a certificate from The Excellence Center, which can be verified online.
More programs in this field
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- Business Ethics1 day
- Communication Skills1 day
- Communication Skills for Hospital Staff2 days
- Conflict Resolution & Management1 day
- Creativity & Facilitation for Lean Leaders2 days
- Dealing with Difficult People1 day
- Effective Presentation Skills2 days
- Executive Secretary / Executive Assistant Program5 days
Get dates, fees and the full outline.
Tell us whether you are joining as an individual or planning a program for your team.