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Personal Effectiveness & Soft Skills

Problem Solving & Time Management Skills (Package)

A two-day package that combines a day of structured problem solving and decision making with a day of practical time management, for employees, supervisors and team leaders.

Excellence Center office u shape discussion — Excellence Center training

At a glance

Catalog codeP18
Duration
  • 2 days · 1 + 1
LevelPractitioner
Program typeWorkshop
LanguageEnglish / Arabic
DeliveryIn-house · Public · Online

Who it's for

  • Employees, supervisors and team leaders

Learning objectives

  • Combine structured problem solving/decision making with practical time management

Detailed content

01Problem Solving & Decision Making
  • Option A: Problem Solving & Critical Thinking (see
  • PS-CT)
  • Option B: Decision-making process, anatomy of a decision, RCA, creative & analytical tools, implementing decisions (see DECISION)
02Time Management
  • See TIME

Day-by-day agenda

A typical schedule. In-company versions are tailored to your processes, data and timing.

01Day 1
  • Problem Solving & Decision Making
02Day 2
  • Time Management
  • Case study, action plans and course assessment

Practice, tools and assessment

Hands-on practice

  • Solve a real problem with 8D or A3 from containment to verification
  • Fishbone and 5-Why workshop with evidence checks
  • Leadership-style self-assessment and 360° reflection
  • Role plays: feedback, delegation and difficult conversations

Tools and templates you keep

  • 8D report and A3 templates
  • Root-cause verification checklist
  • Feedback (SBI) and coaching (GROW) guides
  • Delegation matrix and team charter

How learning is assessed

  • Pre- and post-course knowledge check
  • Assessment of practical exercises by the trainer
  • Action plan reviewed at the end of the course

Built on these standards and bodies of knowledge

  • Ford 8D / VDA problem-solving guidance
  • ASQ Quality Improvement tools
  • Situational Leadership; Kotter's 8-step change model

Certificate

Excellence Center Certificate of Attendance

Verify a certificate

How it is delivered

  • Public courses in Cairo, in-company programs and live online training
  • Practical exercises, case studies and examples from your sector
  • Can also run as Train & Stay in Sharm El Sheikh, Hurghada or Cairo
FAQ

Frequently asked questions

How long is Problem Solving & Time Management Skills (Package)?

The program runs 2 days. In-company versions can be adapted to your needs.

Is the course taught in Arabic or English?

Sessions are usually delivered in Arabic with English technical terms and materials. Full English delivery is available for in-company groups.

Can you run it inside our company?

Yes. In-company programs use exercises built on your own processes. Tell us the group size and preferred timing and we will send a proposal.

Will I receive a certificate?

Participants who complete the program and its assessment receive a certificate from The Excellence Center, which can be verified online.

Get dates, fees and the full outline.

Tell us whether you are joining as an individual or planning a program for your team.