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Personal Effectiveness & Soft Skills
Delivered in Arabic

Managing and Overcoming Work Stress

A programme for managers and teams to understand work stress, its sources and effects, build a plan to face it, control emotions and gain skills that reduce stress.

Excellence Center office group photo — Excellence Center training

At a glance

Catalog codeP11
Duration
  • 5 days · 1 week
LevelPractitioner
Program typeProfessional Course
LanguageArabic
DeliveryIn-house · Public · Online

Who it's for

  • Employees under pressure
  • Managers and supervisors
  • Front-line staff

Learning objectives

  • Recognise sources and effects of stress
  • Build a personal coping plan
  • Control emotions at work
  • Practise stress-reduction skills

Detailed content

01Sources and effects of stress
  • Work and personal stressors
  • Signs of stress
  • Burnout
02A coping plan
  • Self-assessment
  • Priorities
  • Support network
03Controlling emotions
  • Emotional awareness
  • Reframing
  • Assertiveness
04Stress-reduction skills
  • Breathing and relaxation
  • Time management
  • Healthy habits

Day-by-day agenda

A typical schedule. In-company versions are tailored to your processes, data and timing.

01Day 1
  • Sources and effects of stress
02Day 2
  • A coping plan
03Day 3
  • Controlling emotions
04Day 4
  • Stress-reduction skills
05Day 5
  • Practical workshop applying the tools to participants' cases
  • Case study, action plans and course assessment

Practice, tools and assessment

Hands-on practice

  • Practice sessions with peer and trainer feedback
  • Recorded presentation or role play with improvement plan
  • Personal assessment (e.g. style, EQ or time log) and action plan
  • Case studies from Egyptian and Gulf organizations

Tools and templates you keep

  • Self-assessment questionnaires
  • Personal action-plan template
  • Checklists and job aids for daily use
  • Course workbook and slide handouts

How learning is assessed

  • Pre- and post-course knowledge check
  • Assessment of practical exercises by the trainer
  • Action plan reviewed at the end of the course

Built on these standards and bodies of knowledge

  • Kirkpatrick evaluation model (train-the-trainer)
  • Goleman emotional-intelligence model

Certificate

Participants who complete the program and its assessment receive a certificate from The Excellence Center, which can be verified online.

Verify a certificate

How it is delivered

  • Public courses in Cairo, in-company programs and live online training
  • Practical exercises, case studies and examples from your sector
  • Can also run as Train & Stay in Sharm El Sheikh, Hurghada or Cairo
FAQ

Frequently asked questions

How long is Managing and Overcoming Work Stress?

The program runs 5 days. In-company versions can be adapted to your needs.

Is the course taught in Arabic or English?

Sessions are usually delivered in Arabic with English technical terms and materials. Full English delivery is available for in-company groups.

Can you run it inside our company?

Yes. In-company programs use exercises built on your own processes. Tell us the group size and preferred timing and we will send a proposal.

Will I receive a certificate?

Participants who complete the program and its assessment receive a certificate from The Excellence Center, which can be verified online.

Get dates, fees and the full outline.

Tell us whether you are joining as an individual or planning a program for your team.