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Human Resources
New service line

Training Needs Analysis & Learning ROI

Identify real training needs and measure training results and return on investment.

Corporate boardroom card game team — Excellence Center training

At a glance

Duration
  • 2 days
LevelPractitioner
Program typeProfessional Course
LanguageEnglish / Arabic
DeliveryIn-house · Public · Online

Who it's for

  • L&D and training staff
  • HR business partners
  • Department managers

Learning objectives

  • Run organisational, job and individual needs analysis
  • Build a learning plan
  • Evaluate training at four levels
  • Calculate learning ROI

Detailed content

01Needs analysis methods
  • Performance gaps
  • Surveys and interviews
  • Competency gaps
02Learning plans
  • Priorities
  • Budget
  • Learning formats
03Evaluation levels
  • Reaction and learning
  • Behaviour
  • Results
04ROI
  • Isolating effects
  • Converting to money
  • ROI formula

Day-by-day agenda

A typical schedule. In-company versions are tailored to your processes, data and timing.

01Day 1
  • Needs analysis methods
  • Learning plans
02Day 2
  • Evaluation levels
  • ROI
  • Case study, action plans and course assessment

Practice, tools and assessment

Hands-on practice

  • Write competency-based job descriptions for two real roles
  • Structured-interview practice with scoring guides
  • HR metrics case: turnover, cost-per-hire, training ROI
  • Analyse a real set of financial statements with ratios

Tools and templates you keep

  • Job description and competency framework templates
  • Interview scorecard and onboarding checklist
  • HR dashboard (Excel)
  • Ratio-analysis and budgeting workbook

How learning is assessed

  • Pre- and post-course knowledge check
  • Assessment of practical exercises by the trainer
  • Action plan reviewed at the end of the course

Built on these standards and bodies of knowledge

  • SHRM BASK (Body of Applied Skills and Knowledge)
  • CIPD Profession Map
  • ISO 30414 (human-capital reporting)

Certificate

Participants who complete the program and its assessment receive a certificate from The Excellence Center, which can be verified online.

New in our 2026 portfolio — tell us your dates and we will confirm the trainer and schedule.

Verify a certificate

How it is delivered

  • Public courses in Cairo, in-company programs and live online training
  • Practical exercises, case studies and examples from your sector
  • Can also run as Train & Stay in Sharm El Sheikh, Hurghada or Cairo
FAQ

Frequently asked questions

How long is Training Needs Analysis & Learning ROI?

The program runs 2 days. In-company versions can be adapted to your needs.

Is the course taught in Arabic or English?

Sessions are usually delivered in Arabic with English technical terms and materials. Full English delivery is available for in-company groups.

Can you run it inside our company?

Yes. In-company programs use exercises built on your own processes. Tell us the group size and preferred timing and we will send a proposal.

Will I receive a certificate?

Participants who complete the program and its assessment receive a certificate from The Excellence Center, which can be verified online.

Get dates, fees and the full outline.

Tell us whether you are joining as an individual or planning a program for your team.