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Personal Effectiveness & Soft Skills
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Mentoring Skills

Become an effective mentor: building the relationship, setting goals, asking good questions and giving feedback.

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At a glance

Duration
  • 1 day
LevelPractitioner
Program typeProfessional Course
LanguageEnglish / Arabic
DeliveryIn-house · Public · Online

Who it's for

  • Experienced professionals and managers
  • Mentoring programme participants
  • HR and L&D staff

Learning objectives

  • Build a strong mentoring relationship
  • Set clear goals with mentees
  • Use questioning and listening
  • Give helpful feedback

Detailed content

01The mentoring relationship
  • Roles and boundaries
  • Trust
  • Mentoring agreement
02Setting goals
  • Career goals
  • Development goals
  • Milestones
03Questioning and listening
  • Open questions
  • Reflective listening
  • Sharing experience
04Feedback
  • Feedback models
  • Encouragement
  • Closing the relationship

Day-by-day agenda

A typical schedule. In-company versions are tailored to your processes, data and timing.

01Morning
  • The mentoring relationship
  • Setting goals
02Afternoon
  • Questioning and listening
  • Feedback
  • Case study, action plans and course assessment

Practice, tools and assessment

Hands-on practice

  • Practice conversations with structured feedback
  • Prepare a real plan (mentoring agreement or PR plan)
  • Case studies from Egyptian and Gulf organizations
  • Group exercises applied to participants' own work

Tools and templates you keep

  • Mentoring agreement / media-plan template
  • Course workbook and slide handouts
  • Templates and checklists used in the exercises

How learning is assessed

  • Pre- and post-course knowledge check
  • Assessment of practical exercises by the trainer
  • Action plan reviewed at the end of the course

Built on these standards and bodies of knowledge

  • EMCC mentoring competence framework
  • CIPR / PRSA codes of practice

Certificate

Participants who complete the program and its assessment receive a certificate from The Excellence Center, which can be verified online.

New in our 2026 portfolio — tell us your dates and we will confirm the trainer and schedule.

Verify a certificate

How it is delivered

  • Public courses in Cairo, in-company programs and live online training
  • Practical exercises, case studies and examples from your sector
  • Can also run as Train & Stay in Sharm El Sheikh, Hurghada or Cairo
FAQ

Frequently asked questions

How long is Mentoring Skills?

The program runs 1 day. In-company versions can be adapted to your needs.

Is the course taught in Arabic or English?

Sessions are usually delivered in Arabic with English technical terms and materials. Full English delivery is available for in-company groups.

Can you run it inside our company?

Yes. In-company programs use exercises built on your own processes. Tell us the group size and preferred timing and we will send a proposal.

Will I receive a certificate?

Participants who complete the program and its assessment receive a certificate from The Excellence Center, which can be verified online.

Get dates, fees and the full outline.

Tell us whether you are joining as an individual or planning a program for your team.