Employee Engagement & Retention
Measure and improve engagement and reduce unwanted turnover with practical manager actions.
At a glance
- 2 days
Who it's for
- HR managers and business partners
- Line managers
- Internal communication staff
Learning objectives
- Understand what drives engagement
- Measure engagement reliably
- Build retention strategies
- Turn results into manager actions
Detailed content
- Purpose and growth
- Recognition
- Relationship with the manager
- Surveys
- Pulse checks
- Exit interviews
- Flight-risk analysis
- Career paths
- Flexible work
- Team action plans
- Stay interviews
- Follow-up
Day-by-day agenda
A typical schedule. In-company versions are tailored to your processes, data and timing.
- Engagement drivers
- Measuring engagement
- Retention strategies
- Manager actions
- Case study, action plans and course assessment
Practice, tools and assessment
Hands-on practice
- Variable Gage R&R study with three appraisers
- Attribute agreement analysis on real pass/fail samples
- Build a strategy map and balanced scorecard for your unit
- Write KPI definition cards with targets and owners
Tools and templates you keep
- Gage R&R data sheet and decision guide
- Calibration record template
- Strategy map and BSC template
- KPI dictionary / definition card
How learning is assessed
- Pre- and post-course knowledge check
- Assessment of practical exercises by the trainer
- Action plan reviewed at the end of the course
Built on these standards and bodies of knowledge
- AIAG MSA manual (4th ed.)
- ISO 10012 / ISO/IEC 17025
- Kaplan & Norton Balanced Scorecard
Certificate
Participants who complete the program and its assessment receive a certificate from The Excellence Center, which can be verified online.
New in our 2026 portfolio — tell us your dates and we will confirm the trainer and schedule.
How it is delivered
- Public courses in Cairo, in-company programs and live online training
- Practical exercises, case studies and examples from your sector
- Can also run as Train & Stay in Sharm El Sheikh, Hurghada or Cairo
Frequently asked questions
How long is Employee Engagement & Retention?
The program runs 2 days. In-company versions can be adapted to your needs.
Is the course taught in Arabic or English?
Sessions are usually delivered in Arabic with English technical terms and materials. Full English delivery is available for in-company groups.
Can you run it inside our company?
Yes. In-company programs use exercises built on your own processes. Tell us the group size and preferred timing and we will send a proposal.
Will I receive a certificate?
Participants who complete the program and its assessment receive a certificate from The Excellence Center, which can be verified online.
More programs in this field
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- Managing Sit-ins and Strikes2 days
- Organizational Behavior (Mini-MBA)1 day
- Principles of Human Resource Management (Mini- MBA)1 day
- Talent Management Workshop1 day
- The Journey of Workforce Learning (L&D Strategy)1 day
- The People Manager Plans & Appraises Performance2 days
- SHRM-CP / SHRM-SCP (Exam Preparation)New
- HRCI aPHRi / PHRi (Exam Preparation)New
Get dates, fees and the full outline.
Tell us whether you are joining as an individual or planning a program for your team.