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Human Resources
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Competency-Based Interviewing

Uses structured, competency-based interviews to select the right people.

Delegation training table discussion — Excellence Center training

At a glance

Duration
  • 2 days
LevelPractitioner
Program typeProfessional Course
LanguageEnglish / Arabic
DeliveryIn-house · Public · Online

Who it's for

  • HR and recruitment staff
  • Hiring managers
  • Interview panel members

Learning objectives

  • Link interviews to competency models
  • Ask behavioural questions
  • Evaluate answers consistently
  • Reduce bias in selection

Detailed content

01Competency models
  • Core and technical competencies
  • Behavioural indicators
  • Job profiles
02Behavioural questions
  • STAR technique
  • Probing
  • Question banks
03Evaluating answers
  • Rating scales
  • Note taking
  • Panel calibration
04Reducing bias
  • Common biases
  • Structured process
  • Candidate experience

Day-by-day agenda

A typical schedule. In-company versions are tailored to your processes, data and timing.

01Day 1
  • Competency models
  • Behavioural questions
02Day 2
  • Evaluating answers
  • Reducing bias
  • Case study, action plans and course assessment

Practice, tools and assessment

Hands-on practice

  • Write competency-based job descriptions for two real roles
  • Structured-interview practice with scoring guides
  • HR metrics case: turnover, cost-per-hire, training ROI
  • Case studies from Egyptian and Gulf organizations

Tools and templates you keep

  • Job description and competency framework templates
  • Interview scorecard and onboarding checklist
  • HR dashboard (Excel)
  • Course workbook and slide handouts

How learning is assessed

  • Pre- and post-course knowledge check
  • Assessment of practical exercises by the trainer
  • Action plan reviewed at the end of the course

Built on these standards and bodies of knowledge

  • SHRM BASK (Body of Applied Skills and Knowledge)
  • CIPD Profession Map
  • ISO 30414 (human-capital reporting)

Certificate

Participants who complete the program and its assessment receive a certificate from The Excellence Center, which can be verified online.

New in our 2026 portfolio — tell us your dates and we will confirm the trainer and schedule.

Verify a certificate

How it is delivered

  • Public courses in Cairo, in-company programs and live online training
  • Practical exercises, case studies and examples from your sector
  • Can also run as Train & Stay in Sharm El Sheikh, Hurghada or Cairo
FAQ

Frequently asked questions

How long is Competency-Based Interviewing?

The program runs 2 days. In-company versions can be adapted to your needs.

Is the course taught in Arabic or English?

Sessions are usually delivered in Arabic with English technical terms and materials. Full English delivery is available for in-company groups.

Can you run it inside our company?

Yes. In-company programs use exercises built on your own processes. Tell us the group size and preferred timing and we will send a proposal.

Will I receive a certificate?

Participants who complete the program and its assessment receive a certificate from The Excellence Center, which can be verified online.

Get dates, fees and the full outline.

Tell us whether you are joining as an individual or planning a program for your team.