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Strategy, Leadership & Management

Supervision Skills

Make a confident transition from team member to supervisor. Participants learn the supervisor's role, the skills it requires, managing people, tasks, information and resources, SMART goal setting, planning and running effective team meetings.

Excellence Center corporate training group — Excellence Center training

At a glance

Catalog codeK24
Duration
  • 2 days
LevelPractitioner
Program typeProfessional Course
LanguageEnglish / Arabic
DeliveryIn-house · Public · Online

Who it's for

  • New and prospective supervisors and team leaders

Learning objectives

  • Understand the supervisor's role and how it differs from management
  • Develop the skills a supervisor needs
  • Manage people, activities, information and resources
  • Set SMART goals
  • Apply analytical and planning skills
  • Run effective team meetings

Detailed content

01From team member to supervisor
  • Supervision vs management
  • The supervisor's role
02Supervisory skills
  • Managing people, activities, information and resources
  • Communication and feedback
03Goals and planning
  • SMART goals
  • Analytical and planning skills
04Team meetings
  • Running effective team meetings
  • Follow-up and accountability

Day-by-day agenda

A typical schedule. In-company versions are tailored to your processes, data and timing.

01Day 1
  • From team member to supervisor
  • Supervisory skills
02Day 2
  • Goals and planning
  • Team meetings
  • Case study, action plans and course assessment

Practice, tools and assessment

Hands-on practice

  • Leadership-style self-assessment and 360° reflection
  • Role plays: feedback, delegation and difficult conversations
  • Personal leadership action plan with 30-60-90-day goals
  • Facilitate a real meeting or workshop segment with feedback

Tools and templates you keep

  • Feedback (SBI) and coaching (GROW) guides
  • Delegation matrix and team charter
  • Agenda, minutes and action-log templates
  • Course workbook and slide handouts

How learning is assessed

  • Pre- and post-course knowledge check
  • Assessment of practical exercises by the trainer
  • Action plan reviewed at the end of the course

Built on these standards and bodies of knowledge

  • Situational Leadership; Kotter's 8-step change model
  • CMI / ILM management standards
  • IAF Core Facilitator Competencies

Certificate

Excellence Center Certificate of Attendance

Verify a certificate

How it is delivered

  • Public courses in Cairo, in-company programs and live online training
  • Practical exercises, case studies and examples from your sector
  • Can also run as Train & Stay in Sharm El Sheikh, Hurghada or Cairo

Part of these career paths

FAQ

Frequently asked questions

How long is Supervision Skills?

The program runs 2 days. In-company versions can be adapted to your needs.

Is the course taught in Arabic or English?

Sessions are usually delivered in Arabic with English technical terms and materials. Full English delivery is available for in-company groups.

Can you run it inside our company?

Yes. In-company programs use exercises built on your own processes. Tell us the group size and preferred timing and we will send a proposal.

Will I receive a certificate?

Participants who complete the program and its assessment receive a certificate from The Excellence Center, which can be verified online.

Get dates, fees and the full outline.

Tell us whether you are joining as an individual or planning a program for your team.