Strategic Decision-Making & Problem-Solving
Make better strategic decisions under pressure and uncertainty. Participants apply strategic thinking and analytical tools, identify root causes and risks, use critical and creative thinking to generate options, and build a personal decision playbook.
At a glance
- 4 days · Classroom or live virtual
Who it's for
- Leaders and managers making strategic decisions
- Professionals, entrepreneurs and project managers
Learning objectives
- Apply a structured approach to decisions and problems
- Identify root causes and risks before deciding
- Use critical thinking to assess options
- Generate creative and strategic solutions
- Decide under pressure and uncertainty
- Build a problem-solving culture
Detailed content
- Decision process
- Cognitive biases
- Complex problems; root causes vs symptoms
- SWOT
- Decision trees
- 5 Whys & RCA
- Brainstorming, SCAMPER, mind mapping
- Lateral thinking
- Risk assessment
- Objectivity & emotions
- Data-driven decisions
- Intuition vs logic
- Consensus & conflicting views
- Culture of critical thinking
- Business case study
- Personal framework
- Action planning
- Final challenge
Day-by-day agenda
A typical schedule. In-company versions are tailored to your processes, data and timing.
- Fundamentals of Strategic Thinking
- Analytical Tools
- Problem-Solving Techniques
- Deciding Under Pressure
- Team Decision-Making
- Personal Decision Playbook
- Case study, action plans and course assessment
Practice, tools and assessment
Hands-on practice
- Build a strategy map and balanced scorecard for your unit
- Write KPI definition cards with targets and owners
- Self-assessment against an excellence model
- Case studies from Egyptian and Gulf organizations
Tools and templates you keep
- Strategy map and BSC template
- KPI dictionary / definition card
- X-matrix (Hoshin Kanri) template
- Course workbook and slide handouts
How learning is assessed
- Pre- and post-course knowledge check
- Assessment of practical exercises by the trainer
- Action plan reviewed at the end of the course
Built on these standards and bodies of knowledge
- Kaplan & Norton Balanced Scorecard
- EFQM Model 2025; Baldrige Excellence Framework
How it is delivered
- Public courses in Cairo, in-company programs and live online training
- Practical exercises, case studies and examples from your sector
- Can also run as Train & Stay in Sharm El Sheikh, Hurghada or Cairo
Part of these career paths
- Leadership & Management · Practitioner
Frequently asked questions
How long is Strategic Decision-Making & Problem-Solving?
The program runs 4 days. In-company versions can be adapted to your needs.
Is the course taught in Arabic or English?
Sessions are usually delivered in Arabic with English technical terms and materials. Full English delivery is available for in-company groups.
Can you run it inside our company?
Yes. In-company programs use exercises built on your own processes. Tell us the group size and preferred timing and we will send a proposal.
Will I receive a certificate?
Participants who complete the program and its assessment receive a certificate from The Excellence Center, which can be verified online.
More programs in this field
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- Business Basics for New Leaders3 days
- Business Crisis Management2 days
- Business Model Canvas, Value Proposition & Blue Ocean Strategy3–4 days
- Business Transformation Executive Bootcamp5 days
- Strategic Management & Planning1 day
- Thinking & Planning Strategically3 days
- Vision & Mission Development1 day
- Advanced Leadership5 days
Get dates, fees and the full outline.
Tell us whether you are joining as an individual or planning a program for your team.