Quality Management, Tools & Certifications
Quality Professionals Foundations Program (Champion / Quality Engineers / Supervisor tracks)
A modular foundation programme for quality professionals at three levels. Champions get a leadership view of quality, Lean, Kaizen and SPC; engineers and managers build the full toolkit including Minitab; and an Arabic supervisor track covers quality concepts, control charts, Lean and Kaizen.
At a glance
Catalog codeB17
Duration
- 2 days · Champions ( 12 h)
- 60 hours · Quality managers & engineers
- 30–70 hours · Supervisors (Arabic)
LevelFoundation
Program typeCertificate Program
LanguageEnglish / Arabic
DeliveryIn-house · Public · Online
Who it's for
- Track 1: top management, department managers, sector directors
- Track 2: quality/production engineers & managers, supply chain planners, process engineers
- Track 3: production and quality supervisors (Arabic delivery)
Learning objectives
- Understand and implement process improvement and process control
- Achieve faster changeover and shorter lead time
- Eliminate waste and cut operating cost
- Use quality improvement and control tools (Minitab)
Detailed content
- World-class excellence organisation and TQM
- Leadership context, motivation, leading people, direction and strategy
- Leadership roles supporting quality and continuous improvement
- Team formation, change management, reward and recognition
- Lean manufacturing and Kaizen basics
- Introduction to SPC and idea management
- Internal and external customers and the triple role
- Quality costs (prevention, appraisal, failure)
- Juran trilogy: planning, improvement and control
- Value, push vs pull and Lean principles
- Value stream mapping, PCE, takt time and OEE
- Standard time, 5S, visual management and cell design
- TPM, quick changeover, poka-yoke, levelling and kanban
- Operational excellence and innovation
- Problem identification, gemba and 5 Whys
- Kaizen projects and follow-up
- Idea management and spaghetti diagrams
- Brainstorming, cause and effect, Pareto, histogram and scatter diagram
- Flow diagrams and process maps
- Case study
- Variation, basic statistics and the normal distribution
- Variable and attribute control charts and out-of-control rules
- Process capability: Cp, Cpk and PPM
- Measurement systems
- مفاهيم الجودة وفلسفة الجودة الشاملة؛ دورة PDCA
- عملية تحسين الجودة: تعريف المشكلة وقياس الأداء
- الأسباب الجذرية والحلول والمتابعة
- خرائط المراقبة للبيانات المتغيرة والوصفية
- التصنيع الرشيق: القيمة ونظام تويوتا و5S والإدارة المرئية وSMED
- منهجية الكايزن: الفرق والمشروعات والأدوات
Day-by-day agenda
A typical schedule. In-company versions are tailored to your processes, data and timing.
- Track 1 – Champion Training
- Track 2 – Total Quality Management
- Track 2 – Lean Manufacturing
- Track 2 – Kaizen
- Track 2 – Quality Improvement Tools
- Track 2 – Quality Control with Minitab
- Track 3 – Supervisor track (delivered in Arabic): مفاهيم الجودة وأدواتها
- Case study, action plans and course assessment
Practice, tools and assessment
Hands-on practice
- Waste walk (gemba) using the 8-waste checklist
- Lean simulation game: push vs. pull, before and after improvement
- Plan a one-week Kaizen event with targets and team roles
- Build and interpret X-bar/R, I-MR and p-charts from plant data
Tools and templates you keep
- 8-waste observation sheet
- Kaizen event charter and newspaper (action list)
- Standard work and SMED analysis sheets
- SPC chart selection guide
How learning is assessed
- Pre- and post-course knowledge check
- Assessment of practical exercises by the trainer
- Action plan reviewed at the end of the course
Built on these standards and bodies of knowledge
- Lean Enterprise Institute principles (Womack & Jones)
- Toyota Production System
- AIAG SPC manual (2nd ed.)
How it is delivered
- Public courses in Cairo, in-company programs and live online training
- Practical exercises, case studies and examples from your sector
- Can also run as Train & Stay in Sharm El Sheikh, Hurghada or Cairo
Part of these career paths
- Quality Management · Practitioner
FAQ
Frequently asked questions
How long is Quality Professionals Foundations Program (Champion / Quality Engineers / Supervisor tracks)?
The program runs 2 days; other formats: 60 hours, 30–70 hours. In-company versions can be adapted to your needs.
Is the course taught in Arabic or English?
Sessions are usually delivered in Arabic with English technical terms and materials. Full English delivery is available for in-company groups.
Can you run it inside our company?
Yes. In-company programs use exercises built on your own processes. Tell us the group size and preferred timing and we will send a proposal.
Will I receive a certificate?
Participants who complete the program and its assessment receive a certificate from The Excellence Center, which can be verified online.
More programs in this field
- 7 Basic Quality Tools for Analysis & Problem Solving3 days
- Acceptance Sampling Using Minitab3 days
- Applied Total Quality Management (TQM) Diploma30 days
- APQP – Advanced Product Quality Planning & Control Plan2 days
- Automotive Quality Core Tools (APQP, FMEA, SPC, MSA, PPAP)5 days
- Cost Reduction through Quality Costs – Executive Level2 days
- Cost Reduction through Quality Costs – Managerial Level5 days
- Design of Experiments (DOE): Optimization & Response Surface Designs (Minitab)3 days
- Diploma in Total Quality Management & Quality Management Systems (1-year, project-based)1 year
Get dates, fees and the full outline.
Tell us whether you are joining as an individual or planning a program for your team.