Cost Reduction through Quality Costs – Executive Level
Show executives what poor quality really costs. The programme explains cost of quality and COPQ, links quality to business results and culture, presents best practices in quality and supplier performance, and includes a site tour to identify hidden costs and leadership actions.
At a glance
- 2 days
Who it's for
- Executives & senior management
Learning objectives
- Understand cost of quality and cost of poor quality (COPQ)
- Link quality to business results and culture
- See how waste, variation and change affect processes
- Understand best practices of quality performance and supplier performance
- Lead management commitment to quality activities
Detailed content
- Video case study
- Quality definitions
- Customers & satisfaction
- Quality costs & COPQ
- Quality processes
- Value & the 8 wastes
- Projects & teams
- Case study
- Quality policy & process
- KPIs & objectives
- Right first time / self-inspection
- Control plan
- Non-conformity handling & cost of non-quality
- Audits
- Risk management
- Change management
- Requirements management
- Supplier quality
- Management review
- Quality culture
Day-by-day agenda
A typical schedule. In-company versions are tailored to your processes, data and timing.
- Quality Understanding
- Best Practices of Quality
- Site Tour
- Case study, action plans and course assessment
Practice, tools and assessment
Hands-on practice
- Build a cost-of-quality report from your own data (prevention, appraisal, failure)
- Case studies from Egyptian and Gulf organizations
- Group exercises applied to participants' own work
- Individual action plan presented on the last day
Tools and templates you keep
- Cost-of-quality worksheet (PAF model)
- Course workbook and slide handouts
- Templates and checklists used in the exercises
How learning is assessed
- Pre- and post-course knowledge check
- Assessment of practical exercises by the trainer
- Action plan reviewed at the end of the course
Built on these standards and bodies of knowledge
- ASQ Principles of Quality Costs (4th ed.)
- BS 6143
How it is delivered
- Public courses in Cairo, in-company programs and live online training
- Practical exercises, case studies and examples from your sector
- Can also run as Train & Stay in Sharm El Sheikh, Hurghada or Cairo
Part of these career paths
- Quality Management · Expert
Frequently asked questions
How long is Cost Reduction through Quality Costs – Executive Level?
The program runs 2 days. In-company versions can be adapted to your needs.
Is the course taught in Arabic or English?
Sessions are usually delivered in Arabic with English technical terms and materials. Full English delivery is available for in-company groups.
Can you run it inside our company?
Yes. In-company programs use exercises built on your own processes. Tell us the group size and preferred timing and we will send a proposal.
Will I receive a certificate?
Participants who complete the program and its assessment receive a certificate from The Excellence Center, which can be verified online.
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Get dates, fees and the full outline.
Tell us whether you are joining as an individual or planning a program for your team.