Cost Reduction through Quality Costs – Managerial Level
A managerial programme that turns quality costs into savings. Participants learn to measure cost of quality and COPQ, apply problem-solving tools, establish self-inspection and control, measure subcontractor performance and build a cooperative quality culture, with a site tour to apply the concepts.
At a glance
- 5 days
Who it's for
- Project executives & engineers
- Site, QC, quantity surveyors, cost controllers, planners & risk engineers
Learning objectives
- Understand cost of quality and COPQ
- Apply problem-solving tools
- Set up self-inspection and control
- Apply best practices of quality performance
- Measure subcontractor performance
- Build workplace cooperation and a quality culture
Detailed content
- Video case study
- Quality definitions
- Customers & satisfaction
- Quality costs & COPQ
- Quality processes
- Value & the 8 wastes
- FMEA
- Projects & teams
- Case study
- Pareto
- Fishbone
- Scatter diagram
- 8D
- PDCA
- 5S
- Dashboards & visual performance
- KPIs
- SIPOC
- Process flowchart
- Data collection
- Control plans
- PDPC
- Quality policy & process
- KPIs & objectives
- Right first time
- Control plan
- Non-conformity & cost of non-quality
- Audits
- Risk management
- Requirements management
- Continuous improvement
- Management review
- Quality culture
- Customer-specific requirements
Day-by-day agenda
A typical schedule. In-company versions are tailored to your processes, data and timing.
- Quality Understanding
- Problem-Solving Tools
- Best Practices of Quality
- Site Tour & Workplace Cooperation
- Practical workshop applying the tools to participants' cases
- Case study, action plans and course assessment
Practice, tools and assessment
Hands-on practice
- Build a cost-of-quality report from your own data (prevention, appraisal, failure)
- Case studies from Egyptian and Gulf organizations
- Group exercises applied to participants' own work
- Individual action plan presented on the last day
Tools and templates you keep
- Cost-of-quality worksheet (PAF model)
- Course workbook and slide handouts
- Templates and checklists used in the exercises
How learning is assessed
- Pre- and post-course knowledge check
- Assessment of practical exercises by the trainer
- Action plan reviewed at the end of the course
Built on these standards and bodies of knowledge
- ASQ Principles of Quality Costs (4th ed.)
- BS 6143
How it is delivered
- Public courses in Cairo, in-company programs and live online training
- Practical exercises, case studies and examples from your sector
- Can also run as Train & Stay in Sharm El Sheikh, Hurghada or Cairo
Part of these career paths
- Quality Management · Leader
Frequently asked questions
How long is Cost Reduction through Quality Costs – Managerial Level?
The program runs 5 days. In-company versions can be adapted to your needs.
Is the course taught in Arabic or English?
Sessions are usually delivered in Arabic with English technical terms and materials. Full English delivery is available for in-company groups.
Can you run it inside our company?
Yes. In-company programs use exercises built on your own processes. Tell us the group size and preferred timing and we will send a proposal.
Will I receive a certificate?
Participants who complete the program and its assessment receive a certificate from The Excellence Center, which can be verified online.
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Get dates, fees and the full outline.
Tell us whether you are joining as an individual or planning a program for your team.