Diploma in Total Quality Management & Quality Management Systems (1-year, project-based)
A one-year, project-based diploma for those who will lead quality in their organisations. Six courses – Six Sigma, statistical quality control, quality planning, standards and excellence awards, managing the quality function and project management – run alongside a weekly workplace project and prepare participants for ASQ CMQ/OE.
At a glance
- 1 year · 6 courses + weekly project
Who it's for
- Engineers, pharmacists and administrators who will lead quality activities
Learning objectives
- Become effective quality managers
- Lead quality planning and improvement projects
- Prepare for ASQ CMQ/OE
Detailed content
- Improvement
- Define, Measure, Analyze, Improve, Control
- Statistics & probability; inference; variables & attributes charts; lot-by-lot acceptance sampling (ISO 2859/ANSI Z1.4)
- Establish project; identify customers & needs; develop product & process; process controls
- Awards
- ISO 9001:2026; ISO 14001:2026; Baldrige / EFQM / Egypt excellence award criteria
- Company-wide assessment; process management; strategic quality management; organization & culture
- Supply chain; manufacturing & service operations; inspection & measurement; field performance; QIS
- Initiation, planning, execution, closure; PERT/CPM
Practice, tools and assessment
Hands-on practice
- Catapult or paper-helicopter simulation run through all DMAIC phases
- Write a project charter and SIPOC for a real process from your workplace
- Analyse a real data set in Minitab/Excel: capability, hypothesis tests and regression
- Build and interpret X-bar/R, I-MR and p-charts from plant data
Tools and templates you keep
- Project charter and SIPOC templates
- DMAIC tollgate checklist
- Control plan and response plan template
- SPC chart selection guide
How learning is assessed
- Assignments for each course
- Final applied project presented to a panel
Built on these standards and bodies of knowledge
- ASQ Six Sigma Body of Knowledge
- IASSC Lean Six Sigma Body of Knowledge
- ISO 13053-1/-2 (Six Sigma quantitative methods)
Certificate
Excellence Center Diploma in TQM & Quality Management Systems
Prerequisites: Bachelor's degree; good English
How it is delivered
- Public courses in Cairo, in-company programs and live online training
- Practical exercises, case studies and examples from your sector
- Can also run as Train & Stay in Sharm El Sheikh, Hurghada or Cairo
Part of these career paths
- Quality Management · Expert
Frequently asked questions
How long is Diploma in Total Quality Management & Quality Management Systems (1-year, project-based)?
The program runs 1 year. In-company versions can be adapted to your needs.
Is the course taught in Arabic or English?
Sessions are usually delivered in Arabic with English technical terms and materials. Full English delivery is available for in-company groups.
Can you run it inside our company?
Yes. In-company programs use exercises built on your own processes. Tell us the group size and preferred timing and we will send a proposal.
Will I receive a certificate?
Participants who complete the program and its assessment receive a certificate from The Excellence Center, which can be verified online.
More programs in this field
- 7 Basic Quality Tools for Analysis & Problem Solving3 days
- Acceptance Sampling Using Minitab3 days
- Applied Total Quality Management (TQM) Diploma30 days
- APQP – Advanced Product Quality Planning & Control Plan2 days
- Automotive Quality Core Tools (APQP, FMEA, SPC, MSA, PPAP)5 days
- Cost Reduction through Quality Costs – Executive Level2 days
- Cost Reduction through Quality Costs – Managerial Level5 days
- Design of Experiments (DOE): Optimization & Response Surface Designs (Minitab)3 days
- Diploma in Total Quality Management for Healthcare1 year
Get dates, fees and the full outline.
Tell us whether you are joining as an individual or planning a program for your team.