CPHQ Exam Preparation – Certified Professional in Healthcare Quality
Preparation for the NAHQ Certified Professional in Healthcare Quality exam. The course follows the four exam domains – organisational leadership, health data analytics, performance and process improvement, and patient safety – combining concept review, healthcare examples and practice questions.
At a glance
- 5 days
Who it's for
- Healthcare quality, patient-safety and accreditation professionals
Learning objectives
- Prepare for the NAHQ CPHQ exam
- Apply healthcare quality, data analytics and patient-safety tools
Detailed content
- NAHQ exam content outline and question format
- Study plan and recommended references
- Diagnostic test
- Quality structure, governance and leadership
- Strategic planning and quality plans
- Regulatory, accreditation and external reporting (JCI, GAHAR, CMS)
- Quality and safety culture
- Education, training and communication
- Data-management design and collection
- Measure selection: structure, process, outcome
- Statistical analysis: descriptive, control charts, significance
- Data presentation and reporting to leaders and boards
- Improvement models: PDSA, Lean, Six Sigma
- Planning, implementing and evaluating improvement
- Team facilitation tools
- Measuring the impact of change
- Patient-safety assessment and planning
- Risk management and safety culture
- Event reporting and investigation (RCA, FMEA)
- Learning systems and just culture
- Domain quizzes with explanations
- Full timed mock exam
- Review of weak areas and exam-day strategy
Day-by-day agenda
A typical schedule. In-company versions are tailored to your processes, data and timing.
- CPHQ exam overview
- Organisational leadership
- Health data analytics
- Performance and process improvement
- Patient safety
- Exam practice
- Mock exam, review of weak areas and exam strategy
Practice, tools and assessment
Hands-on practice
- Site inspection and hazard spotting with photos
- Risk assessment and control hierarchy for a real task
- Incident investigation case study and report
- Patient-flow mapping and waiting-time analysis
Tools and templates you keep
- Risk-assessment (HIRA) form
- Inspection checklists and toolbox-talk template
- Incident investigation report
- Tracer and audit tools
How learning is assessed
- Diagnostic test on day one to focus study time
- Chapter quizzes and a full timed mock exam in the official format
- Personal study plan until your exam date
Built on these standards and bodies of knowledge
- ISO 45001:2018
- OSHA 29 CFR 1910/1926
- NEBOSH / IOSH syllabi; NFPA codes where relevant
Certificate
Excellence Center Certificate of Completion (exam preparation). CREDENTIAL EXAM The CPHQ credential is awarded by NAHQ (National Association for Healthcare Quality). Candidates confirm eligibility and register for the exam directly with NAHQ.
How it is delivered
- Public courses in Cairo, in-company programs and live online training
- Practical exercises, case studies and examples from your sector
- Can also run as Train & Stay in Sharm El Sheikh, Hurghada or Cairo
Part of these career paths
- Healthcare Quality · Expert
Frequently asked questions
How long is CPHQ Exam Preparation – Certified Professional in Healthcare Quality?
The program runs 5 days. In-company versions can be adapted to your needs.
Is the course taught in Arabic or English?
Sessions are usually delivered in Arabic with English technical terms and materials. Full English delivery is available for in-company groups.
Can you run it inside our company?
Yes. In-company programs use exercises built on your own processes. Tell us the group size and preferred timing and we will send a proposal.
Will I receive a certificate?
Participants who complete the program and its assessment receive a certificate from The Excellence Center, which can be verified online.
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Get dates, fees and the full outline.
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