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Strategy, Leadership & Management

Change Management

Lead change people will actually follow. Using the Rider–Elephant–Path model, participants learn to give clear direction, engage emotions, shrink the change and shape the environment and habits that make change stick, ending with a change plan.

In house training group photo — Excellence Center training

At a glance

Catalog codeK12
Duration
  • 1 day · Essentials
  • 2 days · Full workshop
LevelPractitioner
Program typeWorkshop
LanguageEnglish / Arabic
DeliveryIn-house · Public · Online

Who it's for

  • Managers & team leaders leading change
  • HR & transformation staff
  • Project & improvement leaders

Learning objectives

  • Understand the rational (Rider) and emotional (Elephant) sides of change
  • Direct the Rider with clear, specific moves
  • Motivate the Elephant by finding the feeling and shrinking the change
  • Shape the path through environment, habits and social influence
  • Plan and sustain a change and overcome obstacles

Detailed content

01Understanding Change
  • Why change is hard: Rider, Elephant & Path
  • Organisational change models: Kotter's 8 steps, ADKAR (overview)
02Direct the Rider
  • Find the bright spots
  • Script the critical moves
  • Point to the destination
03Motivate the Elephant
  • Find the feeling
  • Shrink the change
  • Grow your people
04Shape the Path
  • Tweak the environment
  • Build habits
  • Rally the herd
05Making the Switch
  • Keep the switch going
  • How to make a switch – change plan
  • Overcoming obstacles

Day-by-day agenda

A typical schedule. In-company versions are tailored to your processes, data and timing.

01Morning
  • Understanding Change
  • Direct the Rider
  • Motivate the Elephant
02Afternoon
  • Shape the Path
  • Making the Switch
  • Case study, action plans and course assessment

Practice, tools and assessment

Hands-on practice

  • Leadership-style self-assessment and 360° reflection
  • Role plays: feedback, delegation and difficult conversations
  • Personal leadership action plan with 30-60-90-day goals
  • Case studies from Egyptian and Gulf organizations

Tools and templates you keep

  • Feedback (SBI) and coaching (GROW) guides
  • Delegation matrix and team charter
  • Course workbook and slide handouts
  • Templates and checklists used in the exercises

How learning is assessed

  • Pre- and post-course knowledge check
  • Assessment of practical exercises by the trainer
  • Action plan reviewed at the end of the course

Built on these standards and bodies of knowledge

  • Situational Leadership; Kotter's 8-step change model
  • CMI / ILM management standards

Certificate

Excellence Center Certificate of Attendance

Verify a certificate

How it is delivered

  • Public courses in Cairo, in-company programs and live online training
  • Practical exercises, case studies and examples from your sector
  • Can also run as Train & Stay in Sharm El Sheikh, Hurghada or Cairo

Part of these career paths

FAQ

Frequently asked questions

How long is Change Management?

The program runs 1 day; other formats: 2 days. In-company versions can be adapted to your needs.

Is the course taught in Arabic or English?

Sessions are usually delivered in Arabic with English technical terms and materials. Full English delivery is available for in-company groups.

Can you run it inside our company?

Yes. In-company programs use exercises built on your own processes. Tell us the group size and preferred timing and we will send a proposal.

Will I receive a certificate?

Participants who complete the program and its assessment receive a certificate from The Excellence Center, which can be verified online.

Get dates, fees and the full outline.

Tell us whether you are joining as an individual or planning a program for your team.