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Quality Management, Tools & Certifications
HRDF (Hadaf) listed certificate

ASQ CQE – Certified Quality Engineer (Exam Preparation)

Structured preparation for the ASQ Certified Quality Engineer exam, aligned with the current Body of Knowledge. Participants cover management and leadership, quality systems, product and process design and control, continuous improvement, quantitative methods and risk management, with extensive practice questions.

In house training session audience — Excellence Center training

At a glance

Catalog codeB24
Duration
  • 25 days · Corporate
  • 9 months · Part-time, Saturday evenings
LevelAdvanced
Program typeCertification Prep
LanguageEnglish / Arabic
DeliveryIn-house · Public · Online

Who it's for

  • Quality engineers
  • Production & process engineers
  • Production managers & supervisors
  • Process improvement specialists
  • Quality managers

Learning objectives

  • Master the full ASQ CQE Body of Knowledge
  • Apply statistical, metrology and reliability methods to diagnose and correct quality problems
  • Design, document and audit quality systems
  • Prepare for and pass the ASQ CQE exam

Detailed content

01Part I – Management & Leadership
  • Quality philosophies & foundations
  • Quality management system: strategic planning, deployment, quality information system
  • ASQ Code of Ethics
  • Leadership principles & teams
  • Facilitation techniques
  • Communication skills
  • Customer relations & QFD
  • Supplier management
  • Barriers to quality improvement
02Part II – The Quality System
  • Elements & documentation of the quality system
  • Quality standards (ISO 9000 family, Baldrige
  • Excellence Framework)
  • Quality audits: types, roles, planning, reporting, follow-up
  • Cost of quality
  • Quality training
03Part III – Product, Process & Service Design
  • Classification of quality characteristics
  • Design inputs & review
  • Technical drawings, specifications & GD&T
  • Design verification
  • Reliability & maintainability (indices, bathtub curve, FMEA/FTA)
04Part IV – Product & Process Control
  • Control plans & work instructions
  • Material identification, status & traceability
  • Material Review Board (MRB)
  • Acceptance sampling (attributes, variables, sequential)
  • Measurement & test; metrology & calibration
  • Measurement System Analysis & Gage R&R
05Part V – Continuous Improvement
  • 7 quality control tools
  • Quality management & planning tools
  • TQM, Kaizen, PDCA, Six Sigma DMAIC, TOC, Lean
  • Corrective action (7 phases)
  • Preventive action & robust design
06Part VI – Quantitative Methods & Tools
  • Collecting & summarising data
  • Probability & distributions
  • Statistical decision making (CIs, hypothesis tests, ANOVA, contingency tables)
  • Regression, correlation & time series
  • SPC incl. pre-control & short-run SPC
  • Process & performance capability
  • Design & analysis of experiments
07Part VII – Risk Management
  • Risk oversight & planning
  • Risk assessment tools (FMEA, FTA, hazard analysis)
  • Risk mitigation & monitoring
08Exam Preparation
  • Mock exams & exam strategy

Practice, tools and assessment

Hands-on practice

  • Leadership-style self-assessment and 360° reflection
  • Role plays: feedback, delegation and difficult conversations
  • Personal leadership action plan with 30-60-90-day goals
  • Customer-journey mapping of one service with pain points

Tools and templates you keep

  • Feedback (SBI) and coaching (GROW) guides
  • Delegation matrix and team charter
  • Customer-journey map template
  • Complaint-handling flow (LAST/HEARD)

How learning is assessed

  • Diagnostic test on day one to focus study time
  • Chapter quizzes and a full timed mock exam in the official format
  • Personal study plan until your exam date

Built on these standards and bodies of knowledge

  • Situational Leadership; Kotter's 8-step change model
  • CMI / ILM management standards
  • ISO 10002 (complaints handling) and ISO 23592 (service excellence)

Certificate

Excellence Center Certificate of Completion (exam preparation). CREDENTIAL EXAM The ASQ CQE credential is awarded by ASQ (American Society for Quality). Candidates confirm eligibility and register for the exam directly with ASQ.

The exam is set and the credential awarded by ASQ. The Excellence Center provides preparation; it does not award ASQ credentials.

This program prepares for a certificate from a body on the Saudi HRDF (Hadaf) Professional Certificates list. Saudi citizens may be able to claim a fixed reimbursement of the certificate cost from HRDF: up to two certificates per person, after passing the exam, if the certificate is on HRDF's current list and the employer did not pay for it. HRDF approves the certificate, not the training provider. Check the HRDF website before enrolling. All HRDF-listed programs · Enrol in Saudi Arabia with our partner Elm E · HRDF

Verify a certificate

How it is delivered

  • Public courses in Cairo, in-company programs and live online training
  • Practical exercises, case studies and examples from your sector
  • Can also run as Train & Stay in Sharm El Sheikh, Hurghada or Cairo

Part of these career paths

FAQ

Frequently asked questions

How long is ASQ CQE – Certified Quality Engineer (Exam Preparation)?

The program runs 25 days; other formats: 9 months. In-company versions can be adapted to your needs.

Is the course taught in Arabic or English?

Sessions are usually delivered in Arabic with English technical terms and materials. Full English delivery is available for in-company groups.

Can you run it inside our company?

Yes. In-company programs use exercises built on your own processes. Tell us the group size and preferred timing and we will send a proposal.

Will I receive a certificate?

Participants who complete the program and its assessment receive a certificate from The Excellence Center, which can be verified online.

Get dates, fees and the full outline.

Tell us whether you are joining as an individual or planning a program for your team.