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Customer Service, Sales & Marketing

Public Relations

A one-day introduction to public relations for professionals who represent their organisation. Participants learn to research publics, work with the media, write news releases, engage internal audiences and plan integrated campaigns, including digital channels.

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At a glance

Catalog codeO09
Duration
  • 1 day
LevelPractitioner
Program typeWorkshop
LanguageEnglish / Arabic
DeliveryIn-house · Public · Online

Who it's for

  • PR, communication and marketing staff; managers representing the organization

Learning objectives

  • Plan ethical, effective communication with publics
  • Handle media relations and write news releases
  • Design integrated PR campaigns and handle crisis communication

Detailed content

01Foundations
  • Defining public relations
  • Researching publics
  • Public-opinion research
02Media relations
  • Relating to the media
  • News releases and press conferences
03Internal publics
  • Employee communication
04Campaigns
  • Integrated campaigns including digital and social media
  • Crisis communication and ethics

Day-by-day agenda

A typical schedule. In-company versions are tailored to your processes, data and timing.

01Morning
  • Foundations
  • Media relations
02Afternoon
  • Internal publics
  • Campaigns
  • Case study, action plans and course assessment

Practice, tools and assessment

Hands-on practice

  • Practice conversations with structured feedback
  • Prepare a real plan (mentoring agreement or PR plan)
  • Case studies from Egyptian and Gulf organizations
  • Group exercises applied to participants' own work

Tools and templates you keep

  • Mentoring agreement / media-plan template
  • Course workbook and slide handouts
  • Templates and checklists used in the exercises

How learning is assessed

  • Pre- and post-course knowledge check
  • Assessment of practical exercises by the trainer
  • Action plan reviewed at the end of the course

Built on these standards and bodies of knowledge

  • EMCC mentoring competence framework
  • CIPR / PRSA codes of practice

Certificate

Excellence Center Certificate of Attendance

Verify a certificate

How it is delivered

  • Public courses in Cairo, in-company programs and live online training
  • Practical exercises, case studies and examples from your sector
  • Can also run as Train & Stay in Sharm El Sheikh, Hurghada or Cairo

Part of these career paths

FAQ

Frequently asked questions

How long is Public Relations?

The program runs 1 day. In-company versions can be adapted to your needs.

Is the course taught in Arabic or English?

Sessions are usually delivered in Arabic with English technical terms and materials. Full English delivery is available for in-company groups.

Can you run it inside our company?

Yes. In-company programs use exercises built on your own processes. Tell us the group size and preferred timing and we will send a proposal.

Will I receive a certificate?

Participants who complete the program and its assessment receive a certificate from The Excellence Center, which can be verified online.

Get dates, fees and the full outline.

Tell us whether you are joining as an individual or planning a program for your team.