Developing Managerial Skills & Supporting the Work Team
An Arabic programme for developing managerial skills and supporting the work team: the elements of the management process, a healthy work climate, and leadership, delegation and motivation styles.

At a glance
- 5 days
Who it's for
- New and middle managers
- Supervisors
- Team leaders
Learning objectives
- Apply the management process
- Build a healthy work climate
- Lead and delegate effectively
- Support and develop the team
Detailed content
- Planning and organising
- Directing
- Controlling
- Motivation
- Communication
- Conflict
- Leadership styles
- Delegation steps
- Accountability
- Coaching
- Recognition
- Team development
Day-by-day agenda
A typical schedule. In-company versions are tailored to your processes, data and timing.
- The management process
- A healthy work climate
- Leadership and delegation
- Supporting the team
- Practical workshop applying the tools to participants' cases
- Case study, action plans and course assessment
Practice, tools and assessment
Hands-on practice
- Leadership-style self-assessment and 360° reflection
- Role plays: feedback, delegation and difficult conversations
- Personal leadership action plan with 30-60-90-day goals
- Calculate a simple GHG inventory (Scope 1 and 2)
Tools and templates you keep
- Feedback (SBI) and coaching (GROW) guides
- Delegation matrix and team charter
- GHG calculator (Excel)
- Materiality matrix and ESG KPI set
How learning is assessed
- Pre- and post-course knowledge check
- Assessment of practical exercises by the trainer
- Action plan reviewed at the end of the course
Built on these standards and bodies of knowledge
- Situational Leadership; Kotter's 8-step change model
- CMI / ILM management standards
- GHG Protocol; ISO 14064-1
Certificate
Participants who complete the program and its assessment receive a certificate from The Excellence Center, which can be verified online.
How it is delivered
- Public courses in Cairo, in-company programs and live online training
- Practical exercises, case studies and examples from your sector
- Can also run as Train & Stay in Sharm El Sheikh, Hurghada or Cairo
Part of these career paths
- Leadership & Management · Practitioner
Frequently asked questions
How long is Developing Managerial Skills & Supporting the Work Team?
The program runs 5 days. In-company versions can be adapted to your needs.
Is the course taught in Arabic or English?
Sessions are usually delivered in Arabic with English technical terms and materials. Full English delivery is available for in-company groups.
Can you run it inside our company?
Yes. In-company programs use exercises built on your own processes. Tell us the group size and preferred timing and we will send a proposal.
Will I receive a certificate?
Participants who complete the program and its assessment receive a certificate from The Excellence Center, which can be verified online.
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Get dates, fees and the full outline.
Tell us whether you are joining as an individual or planning a program for your team.
