Excellence Center — When The Excellence Is Must Request a proposal
Strategy, Leadership & Management
New service line

Design Thinking for Innovation

Applies design thinking to understand users and prototype better products, services and processes.

Ti card game exercise — Excellence Center training

At a glance

Duration
  • 2 days
LevelPractitioner
Program typeProfessional Course
LanguageEnglish / Arabic
DeliveryIn-house · Public · Online

Who it's for

  • Product and service teams
  • Innovation and strategy staff
  • Managers leading change

Learning objectives

  • Understand users through empathy
  • Define the right problem
  • Generate and select ideas
  • Prototype and test quickly

Detailed content

01Empathize and define
  • Interviews and observation
  • Empathy maps
  • Point-of-view statements
02Ideate
  • How might we
  • Brainstorming
  • Idea selection
03Prototype
  • Paper and digital prototypes
  • Storyboards
  • Low-cost materials
04Test and iterate
  • User testing
  • Feedback grids
  • Iteration

Day-by-day agenda

A typical schedule. In-company versions are tailored to your processes, data and timing.

01Day 1
  • Empathize and define
  • Ideate
02Day 2
  • Prototype
  • Test and iterate
  • Case study, action plans and course assessment

Practice, tools and assessment

Hands-on practice

  • Empathy interviews and persona building
  • Rapid prototyping and user testing sprint
  • Case studies from Egyptian and Gulf organizations
  • Group exercises applied to participants' own work

Tools and templates you keep

  • Empathy map, persona and prototype canvases
  • Course workbook and slide handouts
  • Templates and checklists used in the exercises

How learning is assessed

  • Pre- and post-course knowledge check
  • Assessment of practical exercises by the trainer
  • Action plan reviewed at the end of the course

Built on these standards and bodies of knowledge

  • Stanford d.school design-thinking process
  • ISO 56002 (innovation management)

Certificate

Participants who complete the program and its assessment receive a certificate from The Excellence Center, which can be verified online.

New in our 2026 portfolio — tell us your dates and we will confirm the trainer and schedule.

Verify a certificate

How it is delivered

  • Public courses in Cairo, in-company programs and live online training
  • Practical exercises, case studies and examples from your sector
  • Can also run as Train & Stay in Sharm El Sheikh, Hurghada or Cairo
FAQ

Frequently asked questions

How long is Design Thinking for Innovation?

The program runs 2 days. In-company versions can be adapted to your needs.

Is the course taught in Arabic or English?

Sessions are usually delivered in Arabic with English technical terms and materials. Full English delivery is available for in-company groups.

Can you run it inside our company?

Yes. In-company programs use exercises built on your own processes. Tell us the group size and preferred timing and we will send a proposal.

Will I receive a certificate?

Participants who complete the program and its assessment receive a certificate from The Excellence Center, which can be verified online.

Get dates, fees and the full outline.

Tell us whether you are joining as an individual or planning a program for your team.