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Strategy, Leadership & Management
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Coaching Skills for Managers

Builds the coaching conversations managers need to develop their people.

Corporate boardroom card game team — Excellence Center training

At a glance

Duration
  • 2 days
LevelPractitioner
Program typeProfessional Course
LanguageEnglish / Arabic
DeliveryIn-house · Public · Online

Who it's for

  • Managers and supervisors
  • Team leaders
  • HR business partners

Learning objectives

  • Know when to coach and when to direct
  • Use the GROW model
  • Ask powerful questions
  • Coach to improve performance

Detailed content

01Coaching vs managing
  • Leadership styles
  • Coaching mindset
  • Trust
02The GROW model
  • Goal, reality, options, will
  • Practice rounds
  • Follow-up
03Powerful questions
  • Open questions
  • Active listening
  • Silence
04Coaching for performance
  • Performance gaps
  • Feedback
  • Development plans

Day-by-day agenda

A typical schedule. In-company versions are tailored to your processes, data and timing.

01Day 1
  • Coaching vs managing
  • The GROW model
02Day 2
  • Powerful questions
  • Coaching for performance
  • Case study, action plans and course assessment

Practice, tools and assessment

Hands-on practice

  • Leadership-style self-assessment and 360° reflection
  • Role plays: feedback, delegation and difficult conversations
  • Personal leadership action plan with 30-60-90-day goals
  • Case studies from Egyptian and Gulf organizations

Tools and templates you keep

  • Feedback (SBI) and coaching (GROW) guides
  • Delegation matrix and team charter
  • Course workbook and slide handouts
  • Templates and checklists used in the exercises

How learning is assessed

  • Pre- and post-course knowledge check
  • Assessment of practical exercises by the trainer
  • Action plan reviewed at the end of the course

Built on these standards and bodies of knowledge

  • Situational Leadership; Kotter's 8-step change model
  • CMI / ILM management standards

Certificate

Participants who complete the program and its assessment receive a certificate from The Excellence Center, which can be verified online.

New in our 2026 portfolio — tell us your dates and we will confirm the trainer and schedule.

Verify a certificate

How it is delivered

  • Public courses in Cairo, in-company programs and live online training
  • Practical exercises, case studies and examples from your sector
  • Can also run as Train & Stay in Sharm El Sheikh, Hurghada or Cairo
FAQ

Frequently asked questions

How long is Coaching Skills for Managers?

The program runs 2 days. In-company versions can be adapted to your needs.

Is the course taught in Arabic or English?

Sessions are usually delivered in Arabic with English technical terms and materials. Full English delivery is available for in-company groups.

Can you run it inside our company?

Yes. In-company programs use exercises built on your own processes. Tell us the group size and preferred timing and we will send a proposal.

Will I receive a certificate?

Participants who complete the program and its assessment receive a certificate from The Excellence Center, which can be verified online.

Get dates, fees and the full outline.

Tell us whether you are joining as an individual or planning a program for your team.