Lean Six Sigma & Operational Excellence
Operational Excellence Certificate Program (Foundation 5 days / Full 12 days)
A structured certificate that builds end-to-end operational excellence capability. The Foundation level covers process thinking, Lean, VSM, DMAIC and root-cause tools; the Full certificate adds statistics, operations planning, KPI and financial evaluation, risk, sustainability and digital operations, finishing with a group improvement project.
At a glance
Catalog codeA11
Duration
- 5 days · Foundation level
- 12 days · Full certificate
LevelFoundation
Program typeCertificate Program
LanguageEnglish / Arabic
DeliveryIn-house · Public · Online
Who it's for
- Operations managers & supervisors; production & maintenance engineers
- Quality & CI professionals; supply chain & logistics
- Process analysts; team leaders; newly promoted managers; improvement project members
Learning objectives
- Apply OpEx frameworks and align operations with strategy and KPIs
- Map and analyse processes with SIPOC and VSM; remove waste
- Use DMAIC and root-cause tools; apply SPC and capability
- Optimise inventory and resources; evaluate ROI; sustain improvements; apply digital/AI in operations
Detailed content
- Operations management fundamentals; Lean vs Six
- Sigma vs TQM vs BPR; maturity
- Operations strategy; KPI deployment; VOC & SLAs
- SIPOC, flowcharts, swim-lanes; current-state VSM; bottleneck & waste analysis
- 8 wastes; 5S & visual management; standard work;
- Kaizen; SMED; TPM basics; daily management boards
- Define–Control; 5 Whys, fishbone, Pareto; FMEA & poka-yoke basics
- Basic statistics; control charts; capability
- Demand forecasting; inventory management; logistics optimisation
- KPI dashboards; cost reduction; financial evaluation & ROI
- Operational risk; circular economy; AI & digital transformation
- Group improvement project: problem statement, map, waste & root cause, solutions, action & control plan
Day-by-day agenda
A typical schedule. In-company versions are tailored to your processes, data and timing.
- 1. Introduction to Operational Excellence
- 2. Strategy & Performance Alignment
- 3. Process Design & Analysis
- 4. Lean Systems
- 5. Six Sigma DMAIC
- 6. Statistical & Quality Tools (full)
- 7. Supply Chain & Operations Planning (full)
- 8. Performance & Financial Management (full)
- 9. Risk, Sustainability & Digital Operations (full)
- 10. Project Workshop
- Case study, action plans and course assessment
Practice, tools and assessment
Hands-on practice
- Catapult or paper-helicopter simulation run through all DMAIC phases
- Write a project charter and SIPOC for a real process from your workplace
- Analyse a real data set in Minitab/Excel: capability, hypothesis tests and regression
- Waste walk (gemba) using the 8-waste checklist
Tools and templates you keep
- Project charter and SIPOC templates
- DMAIC tollgate checklist
- Control plan and response plan template
- 8-waste observation sheet
How learning is assessed
- Pre- and post-course knowledge check
- Assessment of practical exercises by the trainer
- Action plan reviewed at the end of the course
Built on these standards and bodies of knowledge
- ASQ Six Sigma Body of Knowledge
- IASSC Lean Six Sigma Body of Knowledge
- ISO 13053-1/-2 (Six Sigma quantitative methods)
How it is delivered
- Public courses in Cairo, in-company programs and live online training
- Practical exercises, case studies and examples from your sector
- Can also run as Train & Stay in Sharm El Sheikh, Hurghada or Cairo
Part of these career paths
What participants say
“When I started the course I was a quality specialist; after it I was promoted to quality team leader. Six Sigma changed a lot for me. Very comprehensive – I'd suggest it 100%.”
“The course teaches you to take hold of a problem logically and solve it scientifically. The explanation was simple, and this way of thinking matters for life as a whole.”
“What I gained most: I never imagined how much money projects can lose. We ran a small cost project on our site and found mistakes we can now avoid.”
FAQ
Frequently asked questions
How long is Operational Excellence Certificate Program (Foundation 5 days / Full 12 days)?
The program runs 5 days; other formats: 12 days. In-company versions can be adapted to your needs.
Is the course taught in Arabic or English?
Sessions are usually delivered in Arabic with English technical terms and materials. Full English delivery is available for in-company groups.
Can you run it inside our company?
Yes. In-company programs use exercises built on your own processes. Tell us the group size and preferred timing and we will send a proposal.
Will I receive a certificate?
Participants who complete the program and its assessment receive a certificate from The Excellence Center, which can be verified online.
More programs in this field
- Applied Statistics for Six Sigma3 days
- Foundations of Operational Excellence3 days
- Lean Six Sigma Black Belt20–25 days
- Lean Six Sigma Champion (Sector Managers & Directors)2 days
- Lean Six Sigma Green Belt9–10 days
- Lean Six Sigma Master Black Belt10 days
- Lean Six Sigma Orange Belt5 days
- Lean Six Sigma White Belt (Awareness)1 day
- Lean Six Sigma with Value Stream Mapping (5-day practitioner / 12-day Green Belt track)5 days
Get dates, fees and the full outline.
Tell us whether you are joining as an individual or planning a program for your team.