Lean Office & Administration
Bring Lean into administrative and office processes. Participants learn to recognise waste in paperwork and transactions, distinguish value-added from non-value-added work, apply 5S, flow and standard work in the office, and use value stream mapping to shorten cycle times and reduce errors.
At a glance
- 5 days
Who it's for
- Accountants & engineers
- Office managers & supervisors
- Purchasing & shipping staff
- Support staff
Learning objectives
- Identify and reduce waste in office processes
- Distinguish value-added from non-value-added work
- Apply basic and advanced Lean techniques in the office
- Use VSM for decisions
- See how Lean tools fit into the House of Lean
Detailed content
- Office wastes
- Value-added vs non-value-added
- 5S
- Layout & flow
- Point-of-use storage
- Set-up time & batch-size reduction
- Visual controls
- Quality at the source
- Standardised work
- Workforce & management practices
- Pull systems
- TPM for office equipment
- Mapping transactional processes
- Decision making with VSM
- How the tools fit together
Day-by-day agenda
A typical schedule. In-company versions are tailored to your processes, data and timing.
- Waste & Value
- Basic Lean Techniques
- Advanced Lean Techniques
- Value Stream Mapping
- The House of Lean
- Case study, action plans and course assessment
Practice, tools and assessment
Hands-on practice
- Walk the process and draw a current-state value stream map with real times
- Calculate lead time, process cycle efficiency and takt time
- Design the future-state map and a 90-day implementation plan
- Waste walk (gemba) using the 8-waste checklist
Tools and templates you keep
- VSM icon set and data-box template
- Takt/lead-time calculator (Excel)
- 8-waste observation sheet
- Kaizen event charter and newspaper (action list)
How learning is assessed
- Pre- and post-course knowledge check
- Assessment of practical exercises by the trainer
- Action plan reviewed at the end of the course
Built on these standards and bodies of knowledge
- Rother & Shook, Learning to See (Lean Enterprise Institute)
- Lean Enterprise Institute principles (Womack & Jones)
- Toyota Production System
How it is delivered
- Public courses in Cairo, in-company programs and live online training
- Practical exercises, case studies and examples from your sector
- Can also run as Train & Stay in Sharm El Sheikh, Hurghada or Cairo
Part of these career paths
- Operational Excellence & Lean Six Sigma · Practitioner
What participants say
“When I started the course I was a quality specialist; after it I was promoted to quality team leader. Six Sigma changed a lot for me. Very comprehensive – I'd suggest it 100%.”
“The course teaches you to take hold of a problem logically and solve it scientifically. The explanation was simple, and this way of thinking matters for life as a whole.”
“What I gained most: I never imagined how much money projects can lose. We ran a small cost project on our site and found mistakes we can now avoid.”
Frequently asked questions
How long is Lean Office & Administration?
The program runs 5 days. In-company versions can be adapted to your needs.
Is the course taught in Arabic or English?
Sessions are usually delivered in Arabic with English technical terms and materials. Full English delivery is available for in-company groups.
Can you run it inside our company?
Yes. In-company programs use exercises built on your own processes. Tell us the group size and preferred timing and we will send a proposal.
Will I receive a certificate?
Participants who complete the program and its assessment receive a certificate from The Excellence Center, which can be verified online.
More programs in this field
- Applied Statistics for Six Sigma3 days
- Foundations of Operational Excellence3 days
- Lean Six Sigma Black Belt20–25 days
- Lean Six Sigma Champion (Sector Managers & Directors)2 days
- Lean Six Sigma Green Belt9–10 days
- Lean Six Sigma Master Black Belt10 days
- Lean Six Sigma Orange Belt5 days
- Lean Six Sigma White Belt (Awareness)1 day
- Lean Six Sigma with Value Stream Mapping (5-day practitioner / 12-day Green Belt track)5 days
Get dates, fees and the full outline.
Tell us whether you are joining as an individual or planning a program for your team.