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Government & Institutional Excellence
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Innovation in Government

Build innovation capability in government entities: idea management, experimentation and scaling what works.

Card game exercise portrait — Excellence Center training

At a glance

Duration
  • 2 days
LevelPractitioner
Program typeProfessional Course
LanguageEnglish / Arabic
DeliveryIn-house · Public · Online

Who it's for

  • Government managers
  • Innovation officers
  • Service design teams

Learning objectives

  • Build an innovation culture
  • Manage ideas
  • Run safe experiments
  • Scale successful pilots

Detailed content

01Innovation culture
  • Leadership support
  • Psychological safety
  • Incentives
02Idea management
  • Idea platforms
  • Challenges
  • Selection
03Experimentation
  • Prototypes
  • Pilots
  • Learning
04Scaling
  • Business cases
  • Procurement
  • Partnerships

Day-by-day agenda

A typical schedule. In-company versions are tailored to your processes, data and timing.

01Day 1
  • Innovation culture
  • Idea management
02Day 2
  • Experimentation
  • Scaling
  • Case study, action plans and course assessment

Practice, tools and assessment

Hands-on practice

  • Service-redesign workshop for one government service
  • Performance-indicator design for a public program
  • Empathy interviews and persona building
  • Rapid prototyping and user testing sprint

Tools and templates you keep

  • Service blueprint template
  • Public KPI framework
  • Empathy map, persona and prototype canvases
  • Course workbook and slide handouts

How learning is assessed

  • Pre- and post-course knowledge check
  • Assessment of practical exercises by the trainer
  • Action plan reviewed at the end of the course

Built on these standards and bodies of knowledge

  • Egypt Vision 2030; UAE Government Excellence Model
  • OECD public-governance principles
  • Stanford d.school design-thinking process

Certificate

Participants who complete the program and its assessment receive a certificate from The Excellence Center, which can be verified online.

New in our 2026 portfolio — tell us your dates and we will confirm the trainer and schedule.

Verify a certificate

How it is delivered

  • Public courses in Cairo, in-company programs and live online training
  • Practical exercises, case studies and examples from your sector
  • Can also run as Train & Stay in Sharm El Sheikh, Hurghada or Cairo
FAQ

Frequently asked questions

How long is Innovation in Government?

The program runs 2 days. In-company versions can be adapted to your needs.

Is the course taught in Arabic or English?

Sessions are usually delivered in Arabic with English technical terms and materials. Full English delivery is available for in-company groups.

Can you run it inside our company?

Yes. In-company programs use exercises built on your own processes. Tell us the group size and preferred timing and we will send a proposal.

Will I receive a certificate?

Participants who complete the program and its assessment receive a certificate from The Excellence Center, which can be verified online.

Get dates, fees and the full outline.

Tell us whether you are joining as an individual or planning a program for your team.