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Project & Portfolio Management
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Stakeholder Management & Communication

Identify, analyse and engage stakeholders and plan communication that keeps projects supported.

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At a glance

Duration
  • 2 days
LevelPractitioner
Program typeProfessional Course
LanguageEnglish / Arabic
DeliveryIn-house · Public · Online

Who it's for

  • Project and programme managers
  • Team leaders
  • Communication officers

Learning objectives

  • Identify all stakeholders
  • Analyse and map interest and influence
  • Plan stakeholder engagement
  • Communicate clearly and consistently

Detailed content

01Stakeholder identification
  • Brainstorming stakeholders
  • Registers
  • Hidden stakeholders
02Analysis and mapping
  • Power-interest grid
  • Salience model
  • Attitudes
03Engagement plans
  • Engagement levels
  • Strategies
  • Tracking
04Communication
  • Communication plan
  • Messages and channels
  • Difficult conversations

Day-by-day agenda

A typical schedule. In-company versions are tailored to your processes, data and timing.

01Day 1
  • Stakeholder identification
  • Analysis and mapping
02Day 2
  • Engagement plans
  • Communication
  • Case study, action plans and course assessment

Practice, tools and assessment

Hands-on practice

  • Variable Gage R&R study with three appraisers
  • Attribute agreement analysis on real pass/fail samples
  • Practice sessions with peer and trainer feedback
  • Recorded presentation or role play with improvement plan

Tools and templates you keep

  • Gage R&R data sheet and decision guide
  • Calibration record template
  • Self-assessment questionnaires
  • Personal action-plan template

How learning is assessed

  • Pre- and post-course knowledge check
  • Assessment of practical exercises by the trainer
  • Action plan reviewed at the end of the course

Built on these standards and bodies of knowledge

  • AIAG MSA manual (4th ed.)
  • ISO 10012 / ISO/IEC 17025
  • Kirkpatrick evaluation model (train-the-trainer)

Certificate

Participants who complete the program and its assessment receive a certificate from The Excellence Center, which can be verified online.

New in our 2026 portfolio — tell us your dates and we will confirm the trainer and schedule.

Verify a certificate

How it is delivered

  • Public courses in Cairo, in-company programs and live online training
  • Practical exercises, case studies and examples from your sector
  • Can also run as Train & Stay in Sharm El Sheikh, Hurghada or Cairo
FAQ

Frequently asked questions

How long is Stakeholder Management & Communication?

The program runs 2 days. In-company versions can be adapted to your needs.

Is the course taught in Arabic or English?

Sessions are usually delivered in Arabic with English technical terms and materials. Full English delivery is available for in-company groups.

Can you run it inside our company?

Yes. In-company programs use exercises built on your own processes. Tell us the group size and preferred timing and we will send a proposal.

Will I receive a certificate?

Participants who complete the program and its assessment receive a certificate from The Excellence Center, which can be verified online.

Get dates, fees and the full outline.

Tell us whether you are joining as an individual or planning a program for your team.