Designing, Implementing & Operating a Project Management Office (PMO)
Build a PMO that actually adds value. Participants learn PMO types and governance, write a PMO charter, design services, processes and roles, plan implementation and change, and measure PMO value with KPIs and maturity models.

At a glance
- 5 days
Who it's for
- PMO managers and leads
- Project, program and portfolio managers involved in PMO setup
- Senior coordinators/analysts moving into PMO roles
- Consultants and business leaders
Learning objectives
- Explain why PMOs succeed or fail and link delivery to strategy
- Select the right PMO type and write its vision and charter
- Design PMO services, processes and roles; build an implementation roadmap
- Measure PMO value with KPIs and maturity models
Detailed content
- PMO concepts; types and levels (supportive, controlling, directive; EPMO)
- Stakeholders and governance; PMO in strategy execution
- PMO strategy, vision, charter and structure
- Stakeholder analysis & engagement; maturity & capability models
- Workshop: PMO charter and stakeholder map
- Implementation roadmap; change management
- Strategy & governance deployment; tools, processes and standards
- PMO business case; implementation & communication plan
- Core services; reporting & decision support
- Communication & stakeholder management; PMO team development
- Exercise: PMO KPI dashboard
- Measuring PMO value; maturity re-assessment
- Lessons learned & knowledge management
Day-by-day agenda
A typical schedule. In-company versions are tailored to your processes, data and timing.
- PMO Foundations & Strategic Role
- Designing a PMO
- Implementing a PMO
- Operating the PMO
- Performance & Continuous Improvement
- Case study, action plans and course assessment
Practice, tools and assessment
Hands-on practice
- Build a WBS, network diagram and critical path for a case project
- Earned-value calculation and forecast (CPI, SPI, EAC)
- Risk register and stakeholder map workshop
- Build a strategy map and balanced scorecard for your unit
Tools and templates you keep
- Project charter, WBS and RACI templates
- Earned-value and schedule tracker (Excel)
- Risk and issue log
- Strategy map and BSC template
How learning is assessed
- Pre- and post-course knowledge check
- Assessment of practical exercises by the trainer
- Action plan reviewed at the end of the course
Built on these standards and bodies of knowledge
- PMI PMBOK Guide (7th ed.) and PMP Examination Content Outline
- PMI Agile Practice Guide; Scrum Guide 2020
- ISO 21502:2020
How it is delivered
- Public courses in Cairo, in-company programs and live online training
- Practical exercises, case studies and examples from your sector
- Can also run as Train & Stay in Sharm El Sheikh, Hurghada or Cairo
Part of these career paths
- Project Management · Leader
Frequently asked questions
How long is Designing, Implementing & Operating a Project Management Office (PMO)?
The program runs 5 days. In-company versions can be adapted to your needs.
Is the course taught in Arabic or English?
Sessions are usually delivered in Arabic with English technical terms and materials. Full English delivery is available for in-company groups.
Can you run it inside our company?
Yes. In-company programs use exercises built on your own processes. Tell us the group size and preferred timing and we will send a proposal.
Will I receive a certificate?
Participants who complete the program and its assessment receive a certificate from The Excellence Center, which can be verified online.
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- Project Management with Microsoft Project6 days
- Project Planning & Control Fundamentals3 days
- Project Portfolio Management (PPM)5 days
- Workface Planning (WFP) & Advanced Work Packaging5 days
- Workforce Planning for Construction Projects5 days
Get dates, fees and the full outline.
Tell us whether you are joining as an individual or planning a program for your team.
