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Project & Portfolio Management

Designing, Implementing & Operating a Project Management Office (PMO)

Build a PMO that actually adds value. Participants learn PMO types and governance, write a PMO charter, design services, processes and roles, plan implementation and change, and measure PMO value with KPIs and maturity models.

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At a glance

Catalog codeJ02
Duration
  • 5 days
LevelPractitioner
Program typeProfessional Course
LanguageEnglish / Arabic
DeliveryIn-house · Public · Online

Who it's for

  • PMO managers and leads
  • Project, program and portfolio managers involved in PMO setup
  • Senior coordinators/analysts moving into PMO roles
  • Consultants and business leaders

Learning objectives

  • Explain why PMOs succeed or fail and link delivery to strategy
  • Select the right PMO type and write its vision and charter
  • Design PMO services, processes and roles; build an implementation roadmap
  • Measure PMO value with KPIs and maturity models

Detailed content

01PMO Foundations & Strategic Role
  • PMO concepts; types and levels (supportive, controlling, directive; EPMO)
  • Stakeholders and governance; PMO in strategy execution
02Designing a PMO
  • PMO strategy, vision, charter and structure
  • Stakeholder analysis & engagement; maturity & capability models
  • Workshop: PMO charter and stakeholder map
03Implementing a PMO
  • Implementation roadmap; change management
  • Strategy & governance deployment; tools, processes and standards
  • PMO business case; implementation & communication plan
04Operating the PMO
  • Core services; reporting & decision support
  • Communication & stakeholder management; PMO team development
  • Exercise: PMO KPI dashboard
05Performance & Continuous Improvement
  • Measuring PMO value; maturity re-assessment
  • Lessons learned & knowledge management

Day-by-day agenda

A typical schedule. In-company versions are tailored to your processes, data and timing.

01Day 1
  • PMO Foundations & Strategic Role
02Day 2
  • Designing a PMO
03Day 3
  • Implementing a PMO
04Day 4
  • Operating the PMO
05Day 5
  • Performance & Continuous Improvement
  • Case study, action plans and course assessment

Practice, tools and assessment

Hands-on practice

  • Build a WBS, network diagram and critical path for a case project
  • Earned-value calculation and forecast (CPI, SPI, EAC)
  • Risk register and stakeholder map workshop
  • Build a strategy map and balanced scorecard for your unit

Tools and templates you keep

  • Project charter, WBS and RACI templates
  • Earned-value and schedule tracker (Excel)
  • Risk and issue log
  • Strategy map and BSC template

How learning is assessed

  • Pre- and post-course knowledge check
  • Assessment of practical exercises by the trainer
  • Action plan reviewed at the end of the course

Built on these standards and bodies of knowledge

  • PMI PMBOK Guide (7th ed.) and PMP Examination Content Outline
  • PMI Agile Practice Guide; Scrum Guide 2020
  • ISO 21502:2020

Certificate

Excellence Center Certificate of Attendance

Verify a certificate

How it is delivered

  • Public courses in Cairo, in-company programs and live online training
  • Practical exercises, case studies and examples from your sector
  • Can also run as Train & Stay in Sharm El Sheikh, Hurghada or Cairo

Part of these career paths

FAQ

Frequently asked questions

How long is Designing, Implementing & Operating a Project Management Office (PMO)?

The program runs 5 days. In-company versions can be adapted to your needs.

Is the course taught in Arabic or English?

Sessions are usually delivered in Arabic with English technical terms and materials. Full English delivery is available for in-company groups.

Can you run it inside our company?

Yes. In-company programs use exercises built on your own processes. Tell us the group size and preferred timing and we will send a proposal.

Will I receive a certificate?

Participants who complete the program and its assessment receive a certificate from The Excellence Center, which can be verified online.

Get dates, fees and the full outline.

Tell us whether you are joining as an individual or planning a program for your team.