Excellence Center — When The Excellence Is Must Request a proposal
Lean Six Sigma & Operational Excellence

Lean Management & Tools for Manufacturing, Office, Healthcare and Government/Education

Lean is no longer only for factories. This course introduces Lean thinking and tools and shows how they apply in manufacturing, offices, healthcare and government/education. Participants learn to see waste, choose the right tools and start with VSM and rapid process improvement in their own sector.

Lean workplace organization group photo — Excellence Center training

At a glance

Catalog codeA18
Duration
  • 2 days
LevelPractitioner
Program typeProfessional Course
LanguageEnglish / Arabic
DeliveryIn-house · Public · Online

Who it's for

  • Staff from manufacturing, office, healthcare and government/education sectors new to Lean

Learning objectives

  • Define Lean and its philosophy
  • Distinguish value-added from non-value-added work and the 8 wastes
  • Recognise the main Lean tools and when to use them
  • Start a Lean effort with VSM and Rapid Process
  • Improvement (RPI)
  • Apply Lean to your own sector

Detailed content

01Lean Management
  • Lean philosophy & principles
  • Value vs waste
02Lean Tools
  • 5S, standard work, visual management
  • Flow & pull
  • Error proofing
03Getting Started
  • Value stream mapping
  • Rapid process improvement events
04Sector Applications
  • Manufacturing
  • Office & administration
  • Healthcare
  • Government & education

Day-by-day agenda

A typical schedule. In-company versions are tailored to your processes, data and timing.

01Day 1
  • Lean Management
  • Lean Tools
02Day 2
  • Getting Started
  • Sector Applications
  • Case study, action plans and course assessment

Practice, tools and assessment

Hands-on practice

  • Waste walk (gemba) using the 8-waste checklist
  • Lean simulation game: push vs. pull, before and after improvement
  • Plan a one-week Kaizen event with targets and team roles
  • Patient-flow mapping and waiting-time analysis

Tools and templates you keep

  • 8-waste observation sheet
  • Kaizen event charter and newspaper (action list)
  • Standard work and SMED analysis sheets
  • Tracer and audit tools

How learning is assessed

  • Pre- and post-course knowledge check
  • Assessment of practical exercises by the trainer
  • Action plan reviewed at the end of the course

Built on these standards and bodies of knowledge

  • Lean Enterprise Institute principles (Womack & Jones)
  • Toyota Production System
  • JCI Accreditation Standards (8th ed.)

Certificate

Excellence Center Certificate of Attendance

Verify a certificate

How it is delivered

  • Public courses in Cairo, in-company programs and live online training
  • Practical exercises, case studies and examples from your sector
  • Can also run as Train & Stay in Sharm El Sheikh, Hurghada or Cairo

Part of these career paths

What participants say

“When I started the course I was a quality specialist; after it I was promoted to quality team leader. Six Sigma changed a lot for me. Very comprehensive – I'd suggest it 100%.”
Quality team leader, Tabby (promoted after the program)
“The course teaches you to take hold of a problem logically and solve it scientifically. The explanation was simple, and this way of thinking matters for life as a whole.”
Section Head, Quality — Six Sigma participant
“What I gained most: I never imagined how much money projects can lose. We ran a small cost project on our site and found mistakes we can now avoid.”
Engineer — Six Sigma participant
FAQ

Frequently asked questions

How long is Lean Management & Tools for Manufacturing, Office, Healthcare and Government/Education?

The program runs 2 days. In-company versions can be adapted to your needs.

Is the course taught in Arabic or English?

Sessions are usually delivered in Arabic with English technical terms and materials. Full English delivery is available for in-company groups.

Can you run it inside our company?

Yes. In-company programs use exercises built on your own processes. Tell us the group size and preferred timing and we will send a proposal.

Will I receive a certificate?

Participants who complete the program and its assessment receive a certificate from The Excellence Center, which can be verified online.

Get dates, fees and the full outline.

Tell us whether you are joining as an individual or planning a program for your team.