World-Class Sales & Operations Planning (S&OP / IBP)
Build a world-class Sales and Operations Planning process. Participants learn the monthly S&OP cycle – product, demand, supply, reconciliation and executive review – roles and KPIs, the move toward Integrated Business Planning, and experience a simulated S&OP cycle.

At a glance
- 2 days
Who it's for
- COOs; supply chain, sales, marketing & finance executives
- Demand/supply planners; procurement; manufacturing planners; consultants
Learning objectives
- Explain why a company needs an S&OP cycle
- Apply success principles and define roles in the monthly cycle
- Use technology to advance S&OP toward
- Integrated Business Planning
Detailed content
- S&OP vs IBP
- Value-based vs reality-based S&OP
- Integration with operational planning
- Product review
- Demand review and consensus forecast
- Supply review
- Pre-S&OP reconciliation
- Executive S&OP
- Roles and decision rights
- Outputs and KPIs: forecast accuracy, bias, service, inventory
- S&OP maturity model
- Technology-enabled S&OP
- Implementation roadmap
Day-by-day agenda
A typical schedule. In-company versions are tailored to your processes, data and timing.
- Defining S&OP
- The monthly cycle
- Roles and outputs
- Maturity and technology
- Case study, action plans and course assessment
Practice, tools and assessment
Hands-on practice
- Supply-chain mapping of one product family
- ABC/XYZ inventory analysis and safety-stock calculation
- Supplier evaluation and negotiation role play
- Build a strategy map and balanced scorecard for your unit
Tools and templates you keep
- Inventory policy and safety-stock calculator (Excel)
- Supplier scorecard template
- S&OP meeting pack
- Strategy map and BSC template
How learning is assessed
- Pre- and post-course knowledge check
- Assessment of practical exercises by the trainer
- Action plan reviewed at the end of the course
Built on these standards and bodies of knowledge
- ASCM (APICS) CPIM / CSCP Body of Knowledge
- SCOR Digital Standard
- CIPS procurement framework
How it is delivered
- Public courses in Cairo, in-company programs and live online training
- Practical exercises, case studies and examples from your sector
- Can also run as Train & Stay in Sharm El Sheikh, Hurghada or Cairo
Part of these career paths
Frequently asked questions
How long is World-Class Sales & Operations Planning (S&OP / IBP)?
The program runs 2 days. In-company versions can be adapted to your needs.
Is the course taught in Arabic or English?
Sessions are usually delivered in Arabic with English technical terms and materials. Full English delivery is available for in-company groups.
Can you run it inside our company?
Yes. In-company programs use exercises built on your own processes. Tell us the group size and preferred timing and we will send a proposal.
Will I receive a certificate?
Participants who complete the program and its assessment receive a certificate from The Excellence Center, which can be verified online.
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Get dates, fees and the full outline.
Tell us whether you are joining as an individual or planning a program for your team.
