SME Competitiveness & Productivity Programme
A group programme for SMEs combining Lean, quality and export-readiness tools with on-site coaching, suited to chambers and donor projects.
At a glance
- 5 days
Who it's for
- SME owners and managers
- Business development advisers
- Cluster and programme staff
Learning objectives
- Diagnose the business
- Apply Lean and quality tools
- Prepare for export
- Implement with on-site coaching
Detailed content
- Business health check
- Process walk
- Priorities
- 5S and flow
- Quality basics
- KPIs
- Standards
- Pricing
- Buyers
- Coaching visits
- Action tracking
- Results
Day-by-day agenda
A typical schedule. In-company versions are tailored to your processes, data and timing.
- Diagnostic
- Lean and quality tools
- Export readiness
- On-site coaching
- Practical workshop applying the tools to participants' cases
- Case study, action plans and course assessment
Practice, tools and assessment
Hands-on practice
- Waste walk (gemba) using the 8-waste checklist
- Lean simulation game: push vs. pull, before and after improvement
- Plan a one-week Kaizen event with targets and team roles
- Leadership-style self-assessment and 360° reflection
Tools and templates you keep
- 8-waste observation sheet
- Kaizen event charter and newspaper (action list)
- Standard work and SMED analysis sheets
- Feedback (SBI) and coaching (GROW) guides
How learning is assessed
- Pre- and post-course knowledge check
- Assessment of practical exercises by the trainer
- Action plan reviewed at the end of the course
Built on these standards and bodies of knowledge
- Lean Enterprise Institute principles (Womack & Jones)
- Toyota Production System
- Situational Leadership; Kotter's 8-step change model
Certificate
Participants who complete the program and its assessment receive a certificate from The Excellence Center, which can be verified online.
New in our 2026 portfolio — tell us your dates and we will confirm the trainer and schedule.
How it is delivered
- Public courses in Cairo, in-company programs and live online training
- Practical exercises, case studies and examples from your sector
- Can also run as Train & Stay in Sharm El Sheikh, Hurghada or Cairo
Frequently asked questions
How long is SME Competitiveness & Productivity Programme?
The program runs 5 days. In-company versions can be adapted to your needs.
Is the course taught in Arabic or English?
Sessions are usually delivered in Arabic with English technical terms and materials. Full English delivery is available for in-company groups.
Can you run it inside our company?
Yes. In-company programs use exercises built on your own processes. Tell us the group size and preferred timing and we will send a proposal.
Will I receive a certificate?
Participants who complete the program and its assessment receive a certificate from The Excellence Center, which can be verified online.
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Get dates, fees and the full outline.
Tell us whether you are joining as an individual or planning a program for your team.