Operational Risk Management
Manage operational risk to protect objectives. Participants set up risk governance, build a framework covering appetite, policy and culture, run risk and control self-assessments, collect loss data, use key risk indicators and understand risk modelling and capital.
At a glance
- 3 days
Who it's for
- Risk, compliance & internal audit staff
- Bank and financial-institution managers
- Managers responsible for operational risk
Learning objectives
- Use operational risk management to achieve objectives
- Set up risk governance and the role of the board
- Build a risk framework: capacity, appetite, policy, culture
- Assess risk (RCSA) incl. new products and third parties
- Collect loss data and use Key Risk Indicators
- Understand operational risk capital and modelling
Detailed content
- Embedding good practice in a changed regulatory environment
- Governing & governance: people, process, result
- Horizons of risk governance; three lines model
- Risk capacity & appetite; example appetite statement
- Risk policy, pricing & culture
- Operational risk
- Lifecycle; functional vs process approach
- Top-down identification; process reviews
- Control assessment; issues & action plans
- Residual risk; management validation
- New products & third-party providers
- Risk profile; expected & unexpected loss
- Loss data collection, fields & boundary issues; external loss data
- Key Risk Indicators & KRI framework
- Reporting
- From Basel II approaches to the Basel III
- Standardised Approach (SMA)
- Frequency & severity modelling
- Scenario analysis; combining internal & external loss data
- Dependency & aggregation
Day-by-day agenda
A typical schedule. In-company versions are tailored to your processes, data and timing.
- 1. Introduction
- 2. Risk Governance
- 3. Risk Management Framework
- 4. Risk Assessment
- 5. Risk Information
- 6. Risk Modelling & Capital
- Case study, action plans and course assessment
Practice, tools and assessment
Hands-on practice
- Facilitate a team FMEA/risk assessment on one of your processes
- Rank risks with severity–occurrence–detection or risk matrix
- Case study: governance or compliance failure and lessons
- Design a control matrix / compliance programme for a process
Tools and templates you keep
- AIAG-VDA FMEA form and action-priority table
- Risk register and risk matrix (Excel)
- Risk-and-control matrix (RCM)
- Compliance / KYC checklist
How learning is assessed
- Pre- and post-course knowledge check
- Assessment of practical exercises by the trainer
- Action plan reviewed at the end of the course
Built on these standards and bodies of knowledge
- AIAG & VDA FMEA Handbook (2019)
- ISO 31000 / IEC 31010
- COSO Internal Control – Integrated Framework (2013)
How it is delivered
- Public courses in Cairo, in-company programs and live online training
- Practical exercises, case studies and examples from your sector
- Can also run as Train & Stay in Sharm El Sheikh, Hurghada or Cairo
Part of these career paths
- Finance, Banking & Risk · Expert
Frequently asked questions
How long is Operational Risk Management?
The program runs 3 days. In-company versions can be adapted to your needs.
Is the course taught in Arabic or English?
Sessions are usually delivered in Arabic with English technical terms and materials. Full English delivery is available for in-company groups.
Can you run it inside our company?
Yes. In-company programs use exercises built on your own processes. Tell us the group size and preferred timing and we will send a proposal.
Will I receive a certificate?
Participants who complete the program and its assessment receive a certificate from The Excellence Center, which can be verified online.
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Get dates, fees and the full outline.
Tell us whether you are joining as an individual or planning a program for your team.