Hospital Major Incident Management
Prepare hospitals to respond to major incidents. Using an all-hazards approach, participants learn preparation and planning, command and control, communication and radio procedures, triage, treatment and transport, and apply them in a tabletop exercise.
At a glance
- 2 days
Who it's for
- Hospital emergency, medical, nursing and management staff
Learning objectives
- Apply an all-hazards approach to major incident management
- Organise command & control, communication, triage, treatment and transport
Detailed content
- Definitions and types of major incident
- Health-service response structure
- Lessons from past incidents
- Hospital major incident plan
- Roles and action cards
- Surge capacity and resources
- Command and control (MIMMS principles)
- Communication systems and radio procedure workshop
- Liaison with ambulance, police and civil defence
- Triage sieve and sort
- Treatment areas and patient flow
- Transport and distribution of casualties
- Tabletop exercise
- Field exercise without casualties
- Debrief and plan improvement
Day-by-day agenda
A typical schedule. In-company versions are tailored to your processes, data and timing.
- Major incidents
- Preparation and planning
- Command, control and communication
- Triage and treatment
- Exercises
- Case study, action plans and course assessment
Practice, tools and assessment
Hands-on practice
- Patient-flow mapping and waiting-time analysis
- Accreditation tracer exercise
- Incident and near-miss review (RCA)
- Practice sessions with peer and trainer feedback
Tools and templates you keep
- Tracer and audit tools
- Healthcare KPI dashboard
- Self-assessment questionnaires
- Personal action-plan template
How learning is assessed
- Pre- and post-course knowledge check
- Assessment of practical exercises by the trainer
- Action plan reviewed at the end of the course
Built on these standards and bodies of knowledge
- JCI Accreditation Standards (8th ed.)
- GAHAR standards (Egypt)
- IHI Model for Improvement
How it is delivered
- Public courses in Cairo, in-company programs and live online training
- Practical exercises, case studies and examples from your sector
- Can also run as Train & Stay in Sharm El Sheikh, Hurghada or Cairo
Part of these career paths
- Healthcare Quality · Foundation
Frequently asked questions
How long is Hospital Major Incident Management?
The program runs 2 days. In-company versions can be adapted to your needs.
Is the course taught in Arabic or English?
Sessions are usually delivered in Arabic with English technical terms and materials. Full English delivery is available for in-company groups.
Can you run it inside our company?
Yes. In-company programs use exercises built on your own processes. Tell us the group size and preferred timing and we will send a proposal.
Will I receive a certificate?
Participants who complete the program and its assessment receive a certificate from The Excellence Center, which can be verified online.
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Get dates, fees and the full outline.
Tell us whether you are joining as an individual or planning a program for your team.