Facility Management Fundamentals
Manages buildings, maintenance, services and contracts to support the core business at the right cost.
At a glance
- 3 days
Who it's for
- Facility and building managers
- Maintenance and services supervisors
- FM contract staff
Learning objectives
- Understand the scope of facility management
- Plan maintenance and soft services
- Manage contracts and SLAs
- Track FM KPIs
Detailed content
- Hard and soft services
- Space management
- Health and safety
- PPM plans
- Helpdesk
- Cleaning and security
- Contract models
- SLAs and KPIs
- Supplier reviews
- Response times
- Cost per square metre
- Occupant satisfaction
Day-by-day agenda
A typical schedule. In-company versions are tailored to your processes, data and timing.
- Facility management scope
- Maintenance and services
- Contracts and SLAs
- FM KPIs
- Case study, action plans and course assessment
Practice, tools and assessment
Hands-on practice
- Calculate OEE and the six big losses from a real machine log
- Failure analysis of a recent breakdown (5-Why, fishbone, FMEA)
- Build a preventive / autonomous maintenance plan for one asset
- Build a strategy map and balanced scorecard for your unit
Tools and templates you keep
- OEE calculator (Excel)
- PM schedule and CIL (clean–inspect–lubricate) sheet
- Breakdown analysis report template
- Strategy map and BSC template
How learning is assessed
- Pre- and post-course knowledge check
- Assessment of practical exercises by the trainer
- Action plan reviewed at the end of the course
Built on these standards and bodies of knowledge
- JIPM TPM pillars
- SMRP Body of Knowledge
- ISO 55000 (asset management)
Certificate
Participants who complete the program and its assessment receive a certificate from The Excellence Center, which can be verified online.
New in our 2026 portfolio — tell us your dates and we will confirm the trainer and schedule.
How it is delivered
- Public courses in Cairo, in-company programs and live online training
- Practical exercises, case studies and examples from your sector
- Can also run as Train & Stay in Sharm El Sheikh, Hurghada or Cairo
Frequently asked questions
How long is Facility Management Fundamentals?
The program runs 3 days. In-company versions can be adapted to your needs.
Is the course taught in Arabic or English?
Sessions are usually delivered in Arabic with English technical terms and materials. Full English delivery is available for in-company groups.
Can you run it inside our company?
Yes. In-company programs use exercises built on your own processes. Tell us the group size and preferred timing and we will send a proposal.
Will I receive a certificate?
Participants who complete the program and its assessment receive a certificate from The Excellence Center, which can be verified online.
Get dates, fees and the full outline.
Tell us whether you are joining as an individual or planning a program for your team.